Billings Specialist (Philippines Remote, UK shift (3PM - 12AM local time)

Turnitin, LLC

Aug 23

Applications are closed

Job
Full-time
Junior Level
Accounting & Tax
Business, Operations & Strategy
Manila
Remote

Requirements

Essentials:
2 or more years of global billing experience in NetSuite or an equivalent ERP (Oracle, SAP)
Ability to multitask, prioritise, and time manage
Previous experience working fully remote
Attention to detail
Ability to work independently
Good interpersonal skills / friendly and approachable
Good level of Excel/Google sheets
Flexible/adept at change management
Self starter
Highly self motivated/committed
Fast paced - thrives in a fast-moving environment
Accustomed to month end deliverables/pressures
Good communicator (verbal and written) in English
Desirable:
Salesforce experience
Google Workspace (Google Sheets)
Global/multi-national exposure with multiple currencies and taxation.
Used to multicultural working environment and understanding of local differences
Tii Elements:
Action & Ownership: the role requires a high degree of self-drive and accountability
Customer Centric: the role collaborates with internal stakeholders and aims to deliver positive customer experiences
One Team: successful billing requires strong partnerships with other Finance functions (Tax, Orders and Collections to name a few)

Responsibilities

Generate and review invoices for accuracy, completeness and compliance with company policies
Address system exceptions to identify and resolve billing queries, proactively engaging with internal partners to deliver solutions
Monitor unbilled orders, track individual performance, identify and report on any issues that arise
Partner with the Orders and Sales team for seamless sales order corrections and credit memo creation
Collaborate with the Tax Team on global tax queries and requirements to ensure accurate financial transaction
Manage the service ticket queue and adhere to departmental SLA’s to resolve billing tickets within agreed timescales
Ensure all documented processes are followed and DOA approvals obtained at all times
Own personal development plan and provide quarterly reflection on progress
Support ad hoc project work as required

FAQs

What is the job title for this position?

The job title is Billings Specialist.

What are the working hours for this role?

The working hours are UK shift from 3 PM to 12 AM local time.

Where is this position located?

This position is remote, based in the Philippines.

What is the main responsibility of the Billings Specialist?

The main responsibility is to accurately generate invoices from sales orders within NetSuite and ensure effective communication with internal stakeholders during the monthly billing cycle.

What experience is required for this role?

Candidates should have 2 or more years of global billing experience in NetSuite or an equivalent ERP (such as Oracle or SAP).

Is previous remote work experience necessary for this job?

Yes, previous experience working fully remote is required.

What key skills are essential for this position?

Essential skills include multitasking, attention to detail, good interpersonal skills, proficiency in Excel/Google Sheets, and strong communication skills in English.

Are there any desirable skills that could enhance a candidate's application?

Yes, desirable skills include experience with Salesforce, Google Workspace, exposure to global multi-currency and taxation, and an understanding of multicultural working environments.

What benefits does Turnitin offer?

Turnitin offers a Total Rewards package that includes health care coverage, education reimbursement, competitive paid time off, self-care days, a retirement plan with match, and access to mental health resources, among other benefits.

What is the company’s mission?

The company’s mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

How does Turnitin view its workplace culture?

Turnitin promotes a remote-centric culture that is collaborative, inclusive, and committed to making a positive impact on education, valuing integrity and global diversity.

Turnitin, LLC

We support educators and empower students around the world to do their best original work.

Technology

Industry

501-1000

Employees

1996

Founded Year

Mission & Purpose

Turnitin is a leading provider of academic integrity and writing improvement solutions. The company offers tools and services designed to detect plagiarism, enhance writing quality, and facilitate peer review processes. Turnitin's ultimate mission is to promote academic honesty and improve the quality of education by providing technologies that support educators and students in producing original work. Their purpose is to help institutions and individuals maintain high standards of integrity and academic excellence, ultimately contributing to the credibility and quality of scholarly and educational content.