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BMET Leader

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GE Healthcare

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Engineering
    Healthcare
  • Denver

AI generated summary

  • You need an Associate’s/Bachelor’s in Engineering or 4+ years of medical equipment servicing, with leadership experience, financial skills, and strong communication abilities. Must live in Denver, CO.
  • You will oversee service commitments, manage talent, ensure customer relationships, maintain service quality, handle reports, manage financial performance, and instruct hospital personnel on equipment use.

Requirements

  • Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment;
  • OR equivalent military education and 4+ years of experience servicing medical equipment;
  • OR High School Diploma/GED and 6+ years of experience servicing medical equipment
  • A minimum of four years’ experience as a Biomedical Technician with two-years of progressive team leadership experience effectively supervising and coaching technical personnel, as well as effectively resolving customer relations issues.
  • Qualified experience in a customer service environment with resulting knowledge of customer account coordination.
  • Experience managing financial and administrative requirements of the position.
  • Strong communication and presentation skills with the ability to communicate technical issues to the customer in an easy to understand manner.
  • Must live in Denver, CO area.

Responsibilities

  • As directed, use knowledge of customer contract to ensure obligations are met.
  • Prioritize service, assign personnel, and follow up on commitments.
  • Hire and develop talent for a clinical service team. Includes direct people management responsibility including staffing decisions and performance development.
  • Share on-call or service call escalation.
  • Function as Site Leader and is responsible for customer relationship at assigned sites.
  • Ensure service quality via frequent customer contact and formal quality reviews.
  • Responsible for prompt and accurate filing of expense, time, and service reports for team of direct reports.
  • May track and analyze financial performance with DOS, MCE, or SDL.
  • May maintain approved parts inventory and manage vendor service delivery processes in compliance with GE policies.
  • Maintain technical knowledge of current standards for safe, effective use of medical equipment through instruction.
  • May provide instruction to hospital personnel on equipment operation, diagnostics, effective use, and repair.
  • Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements.
  • Effectively communicate and partner with teammates and colleagues.

FAQs

What is the primary responsibility of the BMET Leader?

The primary responsibility of the BMET Leader is to provide key local customer interface and day-to-day work direction for assigned personnel to ensure customer satisfaction and service excellence per contract.

Is technical service work a part of this role?

Yes, the BMET Leader may perform some technical service work as needed.

Where must the BMET Leader reside?

The BMET Leader must live in the Denver, CO area.

What educational qualifications are required for this position?

The position requires either an Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field, along with 4+ years of experience servicing medical equipment; or equivalent military education with the same experience; or a High School Diploma/GED with 6+ years of experience.

How much experience is required in a team leadership role?

A minimum of four years’ experience as a Biomedical Technician with two years of progressive team leadership experience is required.

What are the communication expectations for this role?

The BMET Leader must possess strong communication and presentation skills, with the ability to communicate technical issues to customers in an easy-to-understand manner.

Is financial management a component of this position?

Yes, the BMET Leader is expected to manage financial and administrative requirements associated with the position.

What kind of work culture does GE HealthCare promote?

GE HealthCare promotes a great work environment, professional development, challenging careers, and competitive compensation.

What benefits are offered to GE HealthCare employees?

GE HealthCare offers a competitive benefits package including medical, dental, vision, paid time off, a 401(k) plan, life and disability insurance, accident insurance, and tuition reimbursement.

Are vaccination mandates in place for this position?

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some customers may have vaccination mandates that apply to certain employees.

Is relocation assistance provided?

Yes, relocation assistance is provided for this position.

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GE Healthcare

Science & Healthcare
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.