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BMW Certified Technician

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BMW Group

23d ago

  • Job
    Full-time
    Mid & Senior Level
  • Engineering

AI generated summary

  • You must be NVQ Level 3 qualified, BMW certified, skilled in fault diagnosis, customer-focused, and able to work autonomously. Strong technical knowledge and teamwork are essential.
  • You will perform service, diagnostics, and repairs to meet manufacturer standards, completing all necessary reports and utilizing diagnostic equipment efficiently.

Requirements

  • NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Centre (ideally in a Prestige centre) and be highly skilled at fault diagnosis.
  • BMW Certification
  • Technical knowledge and passion for BMW products and technology.
  • Highly skilled at fault diagnosis.
  • Deliver first time fix to meeting customer satisfaction.
  • Ability to work autonomously.
  • Ability to work within given timescales and complete a wide range of tasks.
  • Ability to comply with warranty write ups.
  • To ensure all chargeable labour and workshop consumables are recorded on the job card.
  • Highly motivated, team player that offers help and support to other, attention to detail.
  • Willingness to learn and develop personal knowledge, and keep up-to-date with complex/ technical/product information, in order to improve profitability.
  • An outstanding attitude and passion for customer service.
  • An enthusiastic, dynamic and team-orientated personality.
  • Ability to deal with customers when necessary.
  • Strong interpersonal and presentation skills.
  • Strong organisational and prioritisation skills.
  • Thorough knowledge of computer applications and diagnosis equipment.

Responsibilities

  • To carry out service, diagnostic and repair work efficiently and competently to complete repair orders to Manufacturer standards, including service check sheets, battery test reports, printouts when required from manufacturer’s diagnostic equipment and all other necessary reports.

FAQs

What is the job title for this position?

The job title is BMW Certified Technician.

Where is the position located?

The position is located at the Halliwell Jones Chester Centre.

What qualifications are required to apply for this role?

Candidates must have NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) and extensive experience working in a Franchised Centre, ideally in a Prestige centre.

Is BMW Certification necessary for this position?

Yes, BMW Certification is required for the role.

What kind of training will be provided to employees?

Ongoing training and development will be provided at the BMW Group UK Academy, along with specialist training with BMW UK.

What are the working hours for this position?

The job description does not specify working hours; however, it emphasizes the ability to work within given timescales.

What are the employee benefits associated with this role?

Benefits include 22 days of holiday plus bank holidays and your birthday off, 2 cars per employee via a salary sacrifice scheme after 6 months, a friendly culture, ongoing development, and a life assurance scheme.

Will there be opportunities for career progression?

Yes, there are great career progression opportunities available.

What are the expectations for fault diagnosis?

The technician is expected to be highly skilled at fault diagnosis and to deliver a first-time fix to meet customer satisfaction.

How does the company ensure a supportive work environment?

The company promotes a family-run business culture and encourages team orientation, motivation, and helping support each other.

Is there a requirement for interpersonal skills in this job?

Yes, strong interpersonal and presentation skills are required, along with the ability to deal with customers when necessary.

What is the focus of the technical knowledge required?

A strong technical knowledge and passion for BMW products and technology is essential for this role.

Are there any specific tools or applications the technician needs to be familiar with?

Yes, thorough knowledge of computer applications and diagnosis equipment is necessary.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.