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Bobbi Brown - Make-Up Artist - Edgars Tygervalley, Western Cape - 40 Hours - Full -Time - Permanent

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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Cape Town

Requirements

  • Grade 12
  • Experience in the luxury beauty industry/Retail Cosmetics Experience
  • Skilled Make-up Artist or Skincare Specialist
  • Strong Selling Skills
  • Retail/customer service experience
  • Excellent communication skills
  • Ability to work retail hours

Responsibilities

  • Achieve all Brands key performance indicators and targets
  • Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
  • Achieves the brand expectation for appointment and bookings.
  • Create ways to achieve sell through targets
  • Provide welcoming, personal, professional service to all customers at all times.
  • Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
  • Assist customers with product and services selection and information.
  • Perform professional and appropriate makeup applications to achieve the look the customer desires.
  • Obtain customer data for CRM system or other client list as required.
  • Keep informed about products, company information and store information.
  • Actively participate in events and new product launches and ensure 100% sell through within 6 weeks
  • Actively participate in training sessions and partnered store mandatory training sessions.
  • Inform customers timeously about promotions & events
  • Ensure personal hygiene levels are at a high standard
  • Ensure counters, shelves and cupboards are kept clean and dust free at all times
  • Ensure discontinued stock is removed
  • Ensure cleaning tools are stocked and in good condition
  • Ensure display is per merchandising guideline
  • Assist in Inventory Management
  • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
  • Communicate low on stock and out of stocks to the Retail Manager.
  • Assist in the proper rotation of stock
  • Ensure provision in Retek system
  • Ensure all testers are clean and in good condition
  • Maintaining work environment
  • Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
  • Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
  • Adhere to proper security procedures regarding handling of cash and assets.
  • Weekly top SKU counts
  • Consolidate sales records weekly and then monthly as per required standard

FAQs

What is the job title for this position?

The job title is Bobbi Brown - Make-Up Artist at Edgars Tygervalley, Western Cape.

What are the main responsibilities of this role?

The main responsibilities include providing high touch service to customers, performing professional makeup applications, assisting with product selection, participating in events, managing inventory, and maintaining cleanliness at the counter.

What qualifications are required for this position?

A Grade 12 education, experience in the luxury beauty industry or retail cosmetics, strong selling skills, excellent communication skills, and the ability to work retail hours are required.

Is this a full-time position?

Yes, this is a full-time, permanent position requiring 40 hours per week.

Where is this job located?

This job is located at Edgars Tygervalley in Western Cape, South Africa.

What type of customer service is expected in this role?

The role requires providing personalized, professional service to all customers, ensuring effective communication and an interactive experience based on customer needs.

Are there opportunities for training and development in this position?

Yes, the position involves participating in training sessions and partnered store mandatory training sessions.

What are the working hours for this position?

The working hours are variable as it is a retail position, working full-time.

Is experience in the retail/customer service sector necessary?

Yes, previous retail or customer service experience is necessary for this role.

What is the focus regarding hygiene and cleanliness in this role?

The focus is on maintaining high personal hygiene standards, keeping counters and shelves clean and dust-free, ensuring all testers are clean, and managing stock appropriately.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.

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