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BOTTEGA VENETA - Assistant Store Manager

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Kering

16d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Amsterdam
  • Quick Apply
    10d left

AI generated summary

  • You need substantial experience in a similar role, excellent communication skills, adaptability in high-pressure environments, and a strong team player mentality.
  • You will provide excellent customer service, maintain product knowledge, manage stock, resolve complaints, meet sales targets, uphold standards, and ensure compliance with policies and safety regulations.

Requirements

  • Substantial experience in a similar role
  • Experience in a customer service role with face-to-face customer contact
  • Ability to adapt to frequent change and a high pressure environment
  • Ability to initiate contact and communication
  • Motivated by being a team player with a common goal
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships
  • Able to work in fast paced environments
  • A strong team player and considerate of colleagues

Responsibilities

  • Develop and maintain good product knowledge and provide excellent customer service.
  • Understand current products, trends and collections and ensuring that customers are informed and aware.
  • Replenish stock and maintain high standards of merchandise and product presentation.
  • Handle customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
  • Keep up to date with customer requirements and operating procedures.
  • Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
  • Ensure that all procedures and policies are understood - carry out work according to those standards.
  • Personal appearance and presentation must be strictly in line with company standards.
  • Adhere to Security and Health & Safety regulations.
  • Open & close the store according the needs of the business, in line with company security rules.
  • Carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Client Advisor role.

FAQs

What is the role of an Assistant Store Manager at Bottega Veneta?

The Assistant Store Manager at Bottega Veneta is responsible for supporting the store's operations, providing excellent customer service, maintaining product presentation, managing stock levels, and ensuring the overall performance of the store meets company standards.

Where is the location of the job?

The Assistant Store Manager position is located in Pc Hooftstraat, Amsterdam.

What experience is required for this position?

Substantial experience in a similar role and experience in a customer service role with face-to-face customer contact is required.

Is this position full-time or part-time?

The position is full-time.

What kind of skills are necessary for this role?

Necessary skills include excellent communication and interpersonal abilities, the capacity to adapt to a fast-paced environment, and strong teamwork skills.

What are the store hours for this position?

The store hours will vary, and the Assistant Store Manager will need to open and close the store according to the business needs.

When does the position start?

The position is set to start on September 30, 2024.

Does Bottega Veneta offer opportunities for career growth?

Yes, Bottega Veneta, as part of Kering, is committed to talent development and fostering internal mobility for employees to learn and grow.

How does Bottega Veneta view diversity in the workplace?

Bottega Veneta believes that diversity in all its forms enriches the workplace and helps foster the ability to adapt to a changing world. They welcome applications from all qualified candidates, regardless of their background.

What does the job offer in terms of training and support?

The company offers a stimulating and fulfilling workplace environment aimed at helping every employee reach their full potential through guidance and support.

Kering

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.