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BOTTEGA VENETA Client Advisor (m/f/d) Frankfurt

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Kering

Aug 4

  • Job
    Full-time
    Junior Level
  • Frankfurt
  • Quick Apply

AI generated summary

  • You should have 1-2 years of sales experience in fashion/luxury, excellent communication skills, a customer-focused attitude, adaptability, and the ability to thrive in a fast-paced environment.
  • You will provide excellent customer service, achieve sales targets, utilize effective selling techniques, manage CRM data, maintain stock info, and build strong customer relationships.

Requirements

  • - Native speakers as an advantage
  • - Work experience at least 1 to 2 years
  • - Excellent customer and service attitude and high flexibility to adapt to several types of Customers
  • - Sales experience preferably in fashion & luxury contexts
  • - Excellent communication and empathic skills
  • - Commercial results orientation
  • - Good team player
  • - Multitasking, flexible
  • - Capacity to work in a fast moving, dynamic and stressing environment

Responsibilities

  • Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
  • Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the stores
  • Contribute to build team working sharing information and best practices
  • Collect and update customer information to ensure an efficient use of CRM and Client Book
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to-store transfer request procedures
  • Cultivate customer relationships
  • Deliver excellence in customer service in alignment with the company standards

FAQs

What is the job title for this position?

The job title is BOTTEGA VENETA Client Advisor (m/f/d) in Frankfurt.

Who will the Client Advisor report to?

The Client Advisor will report to the Store Manager.

What is the primary responsibility of the Client Advisor?

The primary responsibility is to meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

What are some key tasks the Client Advisor will perform?

Key tasks include finalizing sales targets, using effective selling techniques, contributing to teamwork, managing customer information, upholding company standards, and cultivating customer relationships.

What qualifications are required for this role?

Required qualifications include 1 to 2 years of work experience, sales experience (preferably in fashion and luxury), excellent customer service attitude, strong communication skills, and the ability to work in a fast-paced environment.

Is experience in a specific industry preferred for this role?

Yes, sales experience in fashion and luxury contexts is preferred.

What type of employment is this position?

This position is a full-time regular job.

When is the expected start date for this position?

The expected start date is September 1, 2024.

Does the company promote diversity in the workplace?

Yes, the company is committed to building a diverse workforce and welcomes applications from all qualified candidates, regardless of their background.

What opportunities for growth does Kering offer?

Kering offers endless possibilities to learn and grow, with a commitment to talent development and internal mobility.

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Kering

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.