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BOTTEGA VENETA Munich Oberpollinger Client Advisor part-time (m/f/d)

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Kering

Oct 12

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You should have 1-2 years of sales experience, strong customer service skills, excellent communication, flexibility, and the ability to thrive in a dynamic, fast-paced environment.
  • You will provide excellent customer service, achieve sales targets, utilize effective selling techniques, manage customer information, and maintain stock accuracy while fostering team collaboration.

Requirements

  • Native speakers as an advantage
  • Work experience at least 1 to 2 years
  • Excellent customer and service attitude and high flexibility to adapt to several types of Customers
  • Sales experience preferably in fashion & luxury contexts
  • Excellent communication and empathic skills
  • Commercial results orientation
  • Good team player
  • Multitasking, flexible
  • Capacity to work in a fast moving, dynamic and stressing environment

Responsibilities

  • Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
  • Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the stores
  • Contribute to build team working sharing information and best practices
  • Collect and update customer information to ensure an efficient use of CRM and Client Book
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to-store transfer request procedures
  • Cultivate customer relationships
  • Deliver excellence in customer service in alignment with the company standards

FAQs

What is the job title for this position?

The job title is BOTTEGA VENETA Munich Oberpollinger Client Advisor part-time (m/f/d).

What are the primary responsibilities of the Client Advisor?

The primary responsibilities include finalizing sales targets, using effective selling techniques, contributing to team collaboration, updating customer information, upholding company standards, and delivering excellent customer service.

What are the working hours for this position?

This position is part-time, working 50%.

What qualifications are required for this role?

The candidate should have 1 to 2 years of work experience, preferably in fashion and luxury contexts, along with excellent customer service skills, communication skills, and the ability to work in a dynamic environment.

Is previous sales experience necessary?

Yes, sales experience, preferably in fashion and luxury contexts, is required for this position.

What is the start date for this position?

The start date for this position is December 1, 2024.

What company does this job position belong to?

This position belongs to BV Germany GmbH, which is part of the Kering Group.

Is there a focus on diversity in hiring practices?

Yes, Kering is committed to building a diverse workforce and welcomes applications from all qualified candidates, regardless of their background.

Will there be opportunities for career development in this role?

Yes, there are endless possibilities to learn and grow, as talent development is a managerial principle at Kering, promoting leadership skills and internal mobility.

Do we support flexible working arrangements?

Yes, flexibility is among the key attributes we look for in candidates, as the environment can be fast-moving and dynamic.

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.