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Boutique Coffee Specialist - Liverpool

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Nestlé

13d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Liverpool

AI generated summary

  • You should excel at building relationships, have retail experience—preferably in luxury—and possess the necessary skills for customer support.
  • You will deliver exceptional customer service, create a welcoming environment, adapt to customer needs, and proudly represent the Nespresso brand while taking initiative and responsibility.

Requirements

  • Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
  • Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.

Responsibilities

  • Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
  • Welcoming customers to the boutique and adapting to meet their needs.
  • Being a proud and passionate brand ambassador of Nespresso.
  • Take responsibility, show motivation and in return you can expect great opportunities.

FAQs

What is the pay rate for the Boutique Coffee Specialist position?

The pay rate for this position is £12 per hour, plus potential bonuses and excellent benefits.

What are the working hours for this role?

This is a 16-hour part-time permanent opportunity, but flexible working arrangements can be discussed during the recruitment process.

What qualities are you looking for in a candidate?

We are looking for confident and charismatic individuals with strong communication and interpersonal skills, who can deliver exceptional customer service and build strong relationships with customers.

Is prior retail experience required for this position?

Experience within the retail sector, ideally from a luxury background, is preferred, but we are open to candidates from other industries who possess the required skill set.

What training and development opportunities are offered?

Employees can expect first-class training and great development opportunities as part of Nestlé SA.

What benefits are included with this job?

The benefits package includes a competitive pension, up to 10% bonus, and 25 days of holiday, in addition to bank holidays.

How can I apply for the Boutique Coffee Specialist position?

Interested candidates should submit their application as soon as possible, as we may close the job advertisement early if sufficient applicants are received.

Are there opportunities for career progression?

Yes, by taking responsibility and showing motivation, employees can expect great opportunities for career advancement.

What is the company’s stance on diversity and inclusion?

Nestlé is committed to championing diversity and inclusion, believing that different perspectives enhance creativity and business growth.

Unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category –offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules

Culture & Values

  • Respect for ourselves

    Respect starts with self-respect. Being true to ourselves, while acting with integrity, fairness and authenticity.

  • Respect for others

    Respecting others is about meeting our promises. It’s about quality in our products, our brands and everything we do.

  • Respect for diversity

    Respect for other ways of thinking, other cultures and all aspects of society requires inclusiveness and openness in all our interactions.

  • Respect for the future

    Respect for the future of our planet and future generations compels us to act with responsibility and courage, even if it’s difficult.

Benefits

  • Competitive remuneration

    You’ll be recognized for your contribution with a competitive salary and benefits package. And you may benefit from savings plans, insurances, loans, and discounted or free Nestlé products. You could even grab a bargain on retail products, services and activities.

  • Location-specific opportunities

    Our working environments vary greatly, so depending on your job and your location, you could benefit from flexible working opportunities, volunteering programs, the ability to bring a pet to work, and much more.

  • International mobility

    We offer opportunities to develop your career in different countries around the world. Global mobility plays an important part in developing Nestlé’s talent and our brands.

  • Health and wellbeing at work

    Our employee health programs will help you develop and maintain a healthy lifestyle, with health checks, health care, onsite cafeterias and fitness centres, sport and other activities.

  • Employee support

    More than ever, it is important that you are emotionally supported while at work and at home to be resilient and feel good as you carry out your everyday activities. We provide access to confidential counsellors to help when the unexpected happens or you are feeling overwhelmed.

  • Parental leave

    With a minimum of 18 weeks paid parental leave for the primary caregiver, plus the opportunity to take further leave, your new family life can get off to a great start. Your work location may provide additional benefits and resources such as dedicated feeding rooms or creches.