FAQs
What is the primary role of a Branch Sales Assistant at Travis Perkins?
The primary role of a Branch Sales Assistant at Travis Perkins is to provide exceptional customer service, handle customer requests, and support sales within the branch by building strong relationships with customers.
What experience is required for this position?
While specific product knowledge is not necessary, candidates should have the ability to provide great customer service and be confident in a sales environment. The company can teach you about their products.
Will I receive training when I join?
Yes, as a new colleague, you will be encouraged to enroll in a TP development scheme, which is available to colleagues and managers at all levels, and you will receive a tailored development plan.
What benefits do Branch Sales Assistants receive?
Branch Sales Assistants receive a competitive pay package along with benefits that include a discretionary annual colleague bonus, contributory pension, life assurance, sharesave scheme, group-wide colleague discounts, and online discounts at leading retailers.
Is prior sales experience necessary for this job?
Prior sales experience is not strictly necessary; the key attributes required are the ability to provide great customer service and confidence in a sales environment.
What are the working hours like for this role?
The working hours offer a great work-life balance, as most customers prefer to shop during weekdays, allowing you to enjoy weekends and bank holidays.
Does Travis Perkins promote inclusivity in the workplace?
Yes, Travis Perkins is committed to becoming a truly inclusive employer, ensuring that everyone feels safe, welcome, and confident to be their authentic selves.
What kind of interaction can I expect with customers?
You can expect to interact with customers both face-to-face at the trade counter and through phone and email communications, helping to build friendly relationships and encourage repeat business.
What responsibilities will I have concerning product movement?
You will be responsible for ensuring the safe and correct movement of products around the branch while adhering to safety policies and procedures.
How important is safety in this role?
Safety is paramount; you will be expected to ensure that safety standards are maintained at all times, following all health and safety policies and procedures.