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Branch Supervisor

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Wakefield

Requirements

  • Previous industry or merchant experience would be desirable.
  • Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Managers absence.
  • Excellent communication skills and confidence interacting with customers and suppliers to build strong relationships.
  • Sales or customer service experience.

Responsibilities

  • Supporting the Branch Manager with the day to day running and operations within this small branch.
  • Building rapport with customers & suppliers, responding to any queries and processing sales.
  • Serving customers on the trade counter, offering advice and product knowledge.
  • General warehouse duties including, goods in & out, picking and packing customer orders and merchandising.

FAQs

What is the salary for the Branch Supervisor position?

The salary for the Branch Supervisor position is £27,500 per annum, plus bonuses and excellent benefits.

Where is the Branch Supervisor position located?

The Branch Supervisor position is based in Wakefield at the Plumb Centre.

What are the typical working hours for this role?

This is a full-time role working 40 hours per week, Monday to Friday, with hours varying between 7.30am and 5.00pm, and Saturday mornings on a rota basis from 8.00am to 12 noon, paid as overtime.

What responsibilities does a Branch Supervisor have?

A Branch Supervisor is responsible for supporting the Branch Manager with daily operations, building rapport with customers and suppliers, serving customers on the trade counter, and performing general warehouse duties.

Is prior experience required for this position?

Previous industry or merchant experience is desirable but not mandatory. A willingness to learn and work in a team environment is important.

What kind of benefits does this position offer?

Benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, and discounts via a range of online and high street retailers.

What skills are needed to be successful in this role?

Successful candidates should have excellent communication skills, confidence in interacting with customers and suppliers, and experience in sales or customer service.

Will there be opportunities for career development?

Yes, Plumb Centre offers opportunities to develop skills and build careers through their award-winning Wolseley Talent Guild.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.