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Brand Ambassador

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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Natick

Requirements

  • Prior experience in customer-facing roles such as sales, food service or retailing
  • History of winning sales results in a goal carrying environment
  • Passion for coffee and customer service
  • Ability to engage potential customers in a positive and professional manner
  • Strong organizational skills and ability to multitask
  • Ability to work in fast-paced environments, demonstrate adaptability, and locate workable solutions
  • Excellent communication and interpersonal skills
  • Strong work ethic, ability to work independently, and solid team player
  • Flexibility with schedules and ability to work some weekends or holidays
  • Passion for coffee and a knowledge of specialty coffee is a plus
  • Note that this is NOT a remote position and you will be required to work on-site
  • Must be able to lift 50lbs

Responsibilities

  • Conduct product demos to potential customers in a positive and professional manner
  • Engage mall goers and educate them about the benefits of Cometeer's specialty coffee
  • Encourage customers to purchase subscriptions, execute sign-ups, and handle customer inquiries
  • Handle customer inquiries, provide exceptional customer service, and resolve customer concerns or issues
  • Maintain cleanliness and organization of demo area and equipment
  • Provide feedback and suggestions for continuous improvement of products and services
  • Attend training sessions and team meetings

FAQs

Do we support remote work?

This is NOT a remote position; you will be required to work on-site at the Natick Mall.

What are the requirements for the position?

Candidates must have prior experience in customer-facing roles, be able to lift 50lbs, and be available to work a minimum of 20 hours per week, including some weekends.

What is the pay structure for this role?

The role offers a base pay of $25/hour plus an attractive commission structure of $20 per sale.

What kind of experience is preferred for applicants?

We are looking for candidates with prior experience in sales, food service, or retail roles, and a history of achieving sales results in a goal-oriented environment.

Is there an opportunity for career growth within the company?

Yes, Cometeer offers potential for growth within the company for dedicated and high-performing employees.

What are the primary responsibilities of the Brand Ambassador?

The Brand Ambassador will conduct product demos, engage customers, educate them about Cometeer's coffee, encourage subscription sign-ups, handle inquiries, and maintain the cleanliness of the demo area.

Is coffee knowledge required for this position?

While a passion for coffee and knowledge of specialty coffee is a plus, it is not strictly required for the position.

What is the work schedule like?

We prefer candidates with full-time availability but are open to part-time hours. Flexibility with schedules, including some weekends and holidays, is necessary.

Will training be provided?

Yes, Cometeer will provide training sessions to equip Brand Ambassadors with the necessary skills and knowledge for the role.

Are there any specific personal qualities that are desired in candidates?

We are looking for candidates with strong organizational skills, excellent communication abilities, a strong work ethic, adaptability to fast-paced environments, and a collaborative team player attitude.

A new day has arrived on Earth for coffee.

Retail & Consumer Goods
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

We’re a technology-driven company, looking to revolutionize the $400+ billion global coffee market. Our new-format coffee capsule – perfected over years of investment and research – delivers the quality of specialty coffee in a uniquely convenient format. Our capsules are shipped straight to your door frozen; all you need to do is peel back the lid, add water or milk, and enjoy (no machine required). Our coffee has received rave reviews from celebrities (including David Chang, Aaron Paul, and Adam Levine), coffee aficionados, and entrepreneurial leaders alike. We’ve built a 70,000 square foot state-of-the-art production facility in Gloucester, MA that leverages custom-built machines, a proprietary brew science, and novel flash-freeze technology that preserves coffee freshness like never before. We are now beginning to scale our business across multiple channels, from direct-to-consumer to office, retail, wholesale, online delivery, and more. Our world-class team includes alums from Tesla, Palantir, Oscar Insurance, Blue Bottle, Wayfair, and Apple. We’ve also raised over $100 million in venture capital from leading investors, including D1 Capital, Greycroft, Elephant Ventures, Addition and Avenir.

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