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  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Healthcare

AI generated summary

  • You need strong literacy, food hygiene certification, customer care experience, teamwork skills, good command of English, and adaptability. Previous healthcare experience is preferred.
  • You will assist patients with breakfast selection, serve meals, maintain kitchen hygiene, manage supplies, support eating, and handle meal requests and waste appropriately.

Requirements

  • Good Standards of literacy
  • Good general education
  • Foundation Certificate in Food Hygiene
  • Good Knowledge of food safety /Kitchen
  • Ability to work effectively with minimal supervision
  • Good command of the spoken English
  • Good time keeping
  • Organised and methodical
  • Basic Numeracy
  • Ability to follow clear instructions and feed back to senior staff
  • IT Skills
  • Good Communicator
  • Willingness to learn new skills
  • Customer care experience
  • Experience of working in a service led and customer focused environment
  • Previous experience in a healthcare setting
  • Hard working energetic and enthusiastic
  • Adaptable and show initiative
  • Courteous, polite , and helpful
  • Good interpersonal skills
  • Ability to work as part of a team
  • Promotes respect and dignity acknowledge the rights of others

Responsibilities

  • To assist patients to select their breakfast on a daily basis. Where necessary taking into account medical, special dietary requirements and religious needs in conjunction with medical staff.
  • To serve patient breakfasts including hot and cold beverages
  • To refresh the patient water jugs at the start of the day
  • To ensure patients have assistance with eating if required (e.g. food cut up, within easy reach etc.) and advise nursing staff of any areas of concern
  • To take full responsibility for the ward kitchen, ensuring it is a clean and hygienic environment (Inc., stock rotation, disposal of out of date food and ordering essential items etc.)
  • To deal with food and general waste generated by the service in the appropriate fashion
  • To co-ordinate extra meal requirements that may arise, during the core working hours.
  • To complete all monitoring and reporting forms in relation to the provision of catering

FAQs

Do we provide visa sponsorship for this position?

No, we are unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK.

What are the working hours for the Breakfast Host role?

The Breakfast Host position requires working 5 out of 7 days, from 07:00 to 10:30, totaling 17.5 hours per week.

Is experience required for this role?

While customer care experience is essential, prior experience in a healthcare setting is desirable but not required.

Will I receive training for the role?

Yes, full training will be provided to ensure high standards of Food Safety, Health and Safety, and Food Allergen Management are maintained.

Are there opportunities for flexible working hours?

Yes, we encourage applications from individuals who wish to work on a flexible basis, and we strive to meet the needs of both staff and the service.

What qualifications are required for this position?

A good standard of literacy and general education is essential. A Foundation Certificate in Food Hygiene is desirable.

Is there a formal selection process?

Yes, there will be a formal basic English and Maths test as part of the selection process.

Can I apply if I do not have prior experience in food services?

Yes, you can apply even if you don't have prior experience; a passion for providing high-quality service is valued.

How many wards does the Breakfast Host team serve?

The Breakfast Host team serves approximately 25 wards.

What is the main responsibility of a Breakfast Host?

The main responsibility is to assist patients in selecting and serving their breakfast while ensuring food safety and hygiene standards are met.

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.