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Business Analyst

  • Job
    Junior & Mid Level
  • Business, Operations & Strategy
  • Boston

AI generated summary

  • You need 1-3 years in Business Analyst role, process development, construction experience a plus, ERP/CRM knowledge, and a relevant Bachelor's Degree or equivalent experience.
  • You will gather and analyze requirements, plan strategically, define scope, deploy and optimize systems, troubleshoot applications, provide user support, conduct tests, manage change effectively, and cultivate business relationships to drive success.


  • 1-3 years direct work experience in a Business Analyst role, including experience in all aspects of process development and execution.
  • Experience in the construction industry preferred but not required.
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
  • Proven experience working with ERP and CRM solutions
  • Bachelor’s Degree in business administration, computer science, finance, or information systems, or relevant experience.


  • Eliciting and Analyzing Requirements:
  • Interview stakeholders to gather and define business, financial, and operational requirements.
  • Work closely with project stakeholders to understand their needs and translate them into actionable system requirements.
  • Compile and analyze user requirements, business cases, and system specifications for development teams.
  • Strategic Planning:
  • Collaborate with decision-makers, systems owners, and end users to define systems goals and resolve any issues.
  • Facilitate design sessions to prototype new systems, improving business processes and information flow.
  • Evaluate existing requirements gathering processes and develop strategies for enhancement.
  • Scope Definition and Communication:
  • Partner with Business Applications and developers to establish clear scope and parameters for systems analysis.
  • Communicate expectations effectively to team members and stakeholders.
  • Prioritize collected requirements and track milestones.
  • Create and maintain schedules for larger initiatives
  • Deployment and Optimization:
  • Collaborate in planning, designing, and deploying new applications and enhancements.
  • Ensure that all system features are fully utilized.
  • Participate in quality assurance (QA) of purchased and developed solutions.
  • Operational Management with a Focus on Technology:
  • Troubleshoot key applications and imports as needed.
  • Provide timely and accurate resolutions to user issues, prioritizing customer satisfaction
  • Collaborate with other team members to ensure consistent and effective customer support
  • Create system design work orders in collaboration with vendors.
  • Ensure compatibility and interoperability of in-house computing systems.
  • Develop models, specifications, diagrams, wireframing, and charts as needed
  • Conduct thorough tests, including end-user reviews, for modified and new systems as well as patching of existing systems
  • Provide orientation and training to end users on system changes.
  • Cultivate essential business relationships to drive the success of our business systems, leveraging technology effectively.
  • Change Management:
  • Communication -Through interaction with the business - Effectively communicate the need for change, the reasons behind it, and the expected outcomes to all stakeholders involved, including employees, management, and other relevant parties.
  • Develop effective communication plans for all parties impacted with a mind towards adoption
  • Ensure during solution building that sustainability and long term impact are considered
  • Drive stakeholder engagement throughout the process - throughout implementation and post mortem
  • Effectively communicate the need for change, the reasons behind it, and the expected outcomes to all stakeholders involved, including employees, management, and other relevant parties.


What is the primary role of a Business Analyst in construction technology initiatives?

The primary role of a Business Analyst in construction technology initiatives is to partner closely with the business and applications teams to plan, design, develop, and launch efficient systems and processes that enhance core organizational functions.

A Better Building Experience.

Engineering & Construction
Founded Year

Mission & Purpose

At Shawmut Design and Construction, we promise our clients a better building experience. As an award-winning construction management firm, we are dedicated to outperforming expectations every day—a responsibility we take seriously as employee-owners and a promise we make to each one of our partners. Right from the start—all the way to the ribbon cutting—we promise our clients a building experience that’s the very best. Winning for clients is our passion. We succeed when our clients enjoy the building process as much as the building itself. To be the best, we need to cultivate the best talent. We work to create an inclusive environment where everyone reaches their fullest potential, with a Diversity Leadership Council driving our journey toward diversity, equity, and inclusion. Shawmut is 100% employee-owned which means every employee has a vested interest in the success of the company and the success of our clients’ projects. As part owners through the Employee Stock Ownership Plan (ESOP), each employee takes pride in being part of a talent-driven and leading-edge organization focused on delivering exceptional client service.