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Business Analyst

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TUI

10d ago

  • Job
    Full-time
    Senior Level
  • Data
    Business, Operations & Strategy
  • Porto
  • 3d left

AI generated summary

  • You must have strong analytical skills, stakeholder collaboration, experience in complex domains, requirements elicitation methods, functional specification expertise, coaching ability, and influencing skills.
  • You collaborate with stakeholders to define and communicate requirements, evaluate solutions, manage the requirement lifecycle, support delivery teams, and coach junior colleagues while ensuring quality and security.

Requirements

  • Excellent analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders.
  • Collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple markets in a global structure.
  • Experience in working across multiple complex products/services/system domains.
  • Proficient at using requirements elicitation methods including business process modelling (BPM), test/use cases and prototyping.
  • Deep knowledge in and extensive experience with creating, analysing and validating detailed functional specifications and elements of systems design; including data rules, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied.
  • Experience in coaching more junior colleagues.
  • Strong track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming.
  • Excellent influencing skills, being able to identify and validate priorities and to gain agreement on requirements.
  • Awareness of the key technologies used in delivering integrated cloud-based solutions.
  • Ability to assess if proposed solutions meet the agreed requirements and able to contribute with alternative approaches.

Responsibilities

  • As a Business Analyst, you are part of a cross-functional team that delivers end to end solutions from conception to operation.
  • You will collaborate with business stakeholders, software developers, technology leads architects, analysts, product owners and UX/UI designers to clearly define, document and communicate requirements that will enable implementation of new changes and enhancements to our digital platforms in an agile manner.
  • You’re responsible for evaluating solution options, consulting with a range of stakeholders as needed to define and articulate business needs in a way that enables the design and delivery of technical solutions that add value across TUI global platforms and services.
  • You use your deep understanding of TUI products and systems, business models, processes, data flows and their link to business capabilities to plan and deliver high quality business analysis that supports the ongoing delivery of growth and digital transformation across our key markets.
  • Working alongside a varied set of technology and business stakeholders, you define and document new business, user, and system requirements, considering impacts to upstream/downstream services.
  • You manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance.
  • You can provide business analysis to multiple delivery teams using different development methodologies, but mainly agile, and work closely with the product owners and business leads to prioritise and manage complex backlogs.
  • As a Senior Business Analyst, you distil the needs of business and using your excellent collaboration skills you support your team to deliver the best solutions to our customers’ needs.
  • You are commercially astute, focusing on solving business problems in the best way and are well-connected across the domain, within the broader TUI community and relevant Communities of Practice.
  • You love to work in an international, multi-cultural team.
  • You challenge constructively and have high expectations of yourself and others.
  • You always drive for excellence, ownership and self-organisation at team and personal level.
  • You regularly coach, guide and develop more junior colleagues.
  • You love to learn and acquire new skills and keep up to date with latest developments in your focus areas.
  • You are a strong team player but are not afraid to work independently outside of the team.
  • Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do.

FAQs

Do we support remote work?

Yes, we support remote work and offer flexible working models.

What are the core responsibilities of a Business Analyst at TUI?

The core responsibilities include collaborating with stakeholders to define requirements, managing the requirement lifecycle, evaluating solution options, and delivering business analysis across various digital platforms.

Is there an application closing date for this position?

Yes, the application closing date is 11/02/2025, but the role may close earlier due to a high number of applications.

What skills are required for this job?

Required skills include excellent analytical abilities, commercial acumen, collaborative approach, experience in requirements elicitation, and strong influencing skills.

Are there opportunities for career growth at TUI?

Yes, TUI offers opportunities to upskill, reskill, and grow your career through access to the TUI Tech Learning Hub.

What kind of team environment can I expect?

You can expect to work in a diverse, international, and multi-cultural team that values collaboration and innovation.

Are there any personal benefits offered with this job?

Yes, personal benefits include attractive remuneration, bonus opportunities, exclusive travel perks and discounts, and extensive health and wellbeing support.

Is coaching and mentoring of junior colleagues part of the role?

Yes, as a Senior Business Analyst, you will regularly coach, guide, and develop more junior colleagues.

What is the work-life balance like at TUI?

TUI encourages a healthy work-life balance and offers flexible working arrangements.

How does TUI approach diversity and inclusion?

TUI embraces diversity, equity, and inclusion, encouraging everyone to come as they are and fostering an environment where potential is limitless.

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days