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Business Analyst

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Manulife

Nov 1, 2024

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Business, Operations & Strategy
  • Quick Apply

AI generated summary

  • You need a relevant degree, strong analytical and communication skills, proficiency in business analysis and project management tools, plus the ability to handle multiple priorities efficiently.
  • You will analyze business processes, gather requirements, document projects, collaborate across teams, lead workshops, perform data analysis, mentor junior analysts, and drive innovation.

Requirements

  • Bachelor's degree in Business Administration, Information Technology, or a related field; Master's degree preferred.
  • Strong analytical and problem-solving skills, with the ability to think strategically and critically.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
  • Proficiency in business analysis tools and techniques, including requirements gathering, process mapping, and data analysis.
  • Experience with project management methodologies and tools, such as Agile, Scrum, or Waterfall.
  • Familiarity with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Professional certification (e.g., CBAP, PMI-PBA) is a plus.

Responsibilities

  • Conduct thorough analysis of business processes and systems to identify areas for improvement and optimization.
  • Gather, document, and analyze business requirements from stakeholders, ensuring a clear understanding of needs and objectives.
  • Develop and maintain detailed project documentation, including business requirements, process flows, and use cases.
  • Collaborate with cross-functional teams, including IT, operations, and finance, to design and implement effective solutions.
  • Lead and facilitate requirements workshops, meetings, and presentations with stakeholders.
  • Perform data analysis and reporting to support decision-making and provide insights into business performance.
  • Act as a liaison between business units and technology teams, ensuring clear communication and alignment of goals.
  • Assist in the development and execution of test plans to ensure solutions meet business requirements.
  • Provide mentorship and guidance to junior business analysts, fostering a culture of continuous learning and improvement.
  • Stay current with industry trends, best practices, and emerging technologies to drive innovation within the organization.
  • Inspire team members to contribute to their best achieve project objectives.

FAQs

What is the role of the Business Analyst in the organization?

The Business Analyst will work closely with stakeholders to drive strategic initiatives and ensure the successful delivery of projects by conducting thorough analysis, gathering and documenting business requirements, and collaborating with cross-functional teams.

What qualifications are required for this position?

A Bachelor's degree in Business Administration, Information Technology, or a related field is required, with a Master's degree preferred. Strong analytical and problem-solving skills, excellent communication abilities, and proficiency in business analysis tools are also necessary.

What type of work environment can I expect in this role?

This role offers a hybrid working arrangement, allowing for a mix of remote and in-office work.

Is previous experience in project management methodologies necessary?

Yes, experience with project management methodologies and tools such as Agile, Scrum, or Waterfall is required for this position.

What professional certifications are preferred for this job?

Professional certifications like CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are considered a plus.

Will there be opportunities for professional development?

Yes, the company offers professional development and leadership opportunities to help you grow your career.

How does the organization view diversity and inclusion?

The organization is committed to fostering an inclusive workplace where everyone thrives, and values diversity as a strength in attracting and retaining a workforce that reflects the customers they serve.

What are some responsibilities of the Business Analyst?

Responsibilities include conducting analysis of business processes, gathering and documenting business requirements, leading workshops and meetings, performing data analysis, and acting as a liaison between business and technology teams.

What motivates the team at this organization?

The team is motivated by customer obsession, teamwork, ownership of solutions, integrity, and a shared commitment to creating a diverse and inclusive work environment.

Is there a focus on innovation within the company?

Yes, the company encourages continuous innovation and values contributions that can help redefine the future of financial services.

Finance
Industry
10,001+
Employees

Mission & Purpose

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.