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Business Analyst

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  • Job
    Full-time
    Mid & Senior Level
  • Los Angeles
    Remote

Requirements

  • Proven experience as a Business Analyst or in a similar role.
  • Proficient in Atlassian Jira and Agile Scrum methodology.
  • Familiarity with EO/IR systems, Gap Analysis, and Informatica.
  • Strong understanding of AB Testing procedures.
  • Extensive knowledge of Business Process Functions and Business Requirement Document creation.
  • Experience in Design and Salesforce Administration.
  • Proficient in Service Cloud, Salesforce Sales Cloud, and FSCM.
  • Ability to analyze databases and improve system efficiency.
  • Excellent interpersonal and communication skills.
  • Detail-oriented with strong problem-solving skills.
  • Bachelor's degree in Business Administration or a related field preferred.
  • Must have the ability to work in a team environment.

Responsibilities

  • Utilize Salesforce administration skills to manage and maintain the Salesforce system.
  • Provide technical support and guidance to the team, ensuring the Salesforce system operates efficiently and effectively.
  • Conduct gap analysis to identify areas for improvement within the Salesforce system.
  • Develop and maintain technical documentation related to Salesforce administration.
  • Use Agile Scrum methodologies to manage and deliver projects.
  • Utilize tools such as Atlassian Jira and Informatica to manage and analyze data.
  • Design and implement business process functions within the Salesforce system.
  • Create and manage Business Requirement Documents.
  • Utilize Salesforce Sales Cloud and Service Cloud to manage customer relationships and service delivery.
  • Leverage EO/IR systems to enhance the organization's operational efficiency.

FAQs

What is the job title for this position?

The job title for this position is Business Analyst.

Where is this job located?

This job is based in Los Angeles, California and operates remotely.

Is this position a contract or permanent role?

This position offers a contract to hire employment opportunity.

What are the primary responsibilities of the Business Analyst?

The primary responsibilities include managing the Salesforce system, providing technical support, conducting gap analysis, developing technical documentation, and utilizing Agile Scrum methodologies.

What tools and systems will the Business Analyst be working with?

The Business Analyst will work with Salesforce Sales Cloud, Service Cloud, Atlassian Jira, Informatica, and EO/IR systems.

What experience is required to apply for this position?

Proven experience as a Business Analyst or in a similar role is required, along with proficiency in Atlassian Jira, Agile Scrum methodology, and Salesforce administration.

Is a degree required for this position?

A Bachelor's degree in Business Administration or a related field is preferred for this position.

What skills are essential for success in this role?

Essential skills include experience in design and Salesforce administration, excellent interpersonal and communication abilities, detail-oriented approach, strong problem-solving skills, and the ability to analyze databases.

Will there be any benefits offered?

Yes, benefits for contract/temporary professionals include medical, vision, dental, and life and disability insurance, along with eligibility to enroll in the company 401(k) plan.

Are applicants required to have authorization to work in the U.S.?

Yes, all applicants applying for U.S. job openings must be legally authorized to work in the United States.

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Mission & Purpose

Robert Half is a global staffing firm that specialises in placing skilled professionals in accounting, finance, technology, legal, creative, and administrative roles. Their ultimate mission is to connect talented individuals with leading companies, ensuring both businesses and employees achieve their full potential. The company's purpose is to provide personalised recruitment services, helping clients find the right talent and job seekers find fulfilling careers, all while maintaining a high standard of ethical practices and industry expertise.