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Business Analyst

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Toronto

AI generated summary

  • You should have 3 years as a Business Analyst, eCommerce knowledge, mobile app experience, strong documentation, critical thinking, and skills in MS Office and data analysis tools. Bilingual is a plus.
  • You will document business processes, identify improvement opportunities, liaise with teams, analyze system needs, prepare reports, participate in testing, and conduct training sessions.

Requirements

  • Preferred candidate will have experience in the following: mobile app technologies (Android and iOS), app store optimization, agile and waterfall methodologies.
  • Proficient technical knowledge of ecommerce technologies and web development
  • Problem-solving and critical thinking skills
  • Project and change management
  • Strong Documentation and Communication skills required (Business Requirements Docs, Use Case development, Business process diagraming, Facilitating information gathering sessions)
  • Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines
  • Excellent skills with MS Office, MS Project & Visio or any other Web-based diagramming software
  • University/College degree in a related area of study, or equivalent experience.
  • 3 years experience as a Business Analyst in product, project or change management
  • No leadership experience necessary
  • Bilingual in French and English is an asset
  • CSPO an asset
  • Strong analytical skills and experience with data analysis tools (eg: Firebase, Google Analytics, Tableau, Adobe) an asset

Responsibilities

  • Defines and documents customer business functions and processes. Identifies opportunities for improving business processes through information systems and/or non-system changes; assists in the preparation of proposals to develop new systems and/or operational changes.
  • Consults with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
  • Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other third party vendors in the analysis, design, configuration, testing and maintenance of projects to ensure optimal performance.
  • Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for end users and for use in training.
  • Collects and prepares information and reports using analytics, industry / competitive research and trends. Consolidates information into cohesive and understandable correspondence or other written form for use in Product Management decision-making.
  • Participates in test case definition and user acceptance testing and testing of new system functionality. Develops training curriculum and conducts formal training sessions covering assigned systems module.

careers.homedepot.com

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.