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Business Analyst

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American Express

27d ago

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy
  • London

AI generated summary

  • You should have advanced Excel skills, intermediate SQL proficiency, 1-2 years of data experience, strong communication, and familiarity with visualization tools; a degree in Maths, Economics, or Finance is a plus.
  • You will create and analyze dashboards, lead data reporting for AML projects, conduct deep dives on specific metrics, and manage compliance data for regulatory reporting. Collaborate with stakeholders as needed.

Requirements

  • Advanced knowledge of Excel (VBA & Power Pivot advantageous)
  • Intermediate proficiency in SQL for data transformation and analysis; good understanding in navigating between relational databases.
  • Demonstrated ability to flex between multiple Internal data extraction servers like Salesforce, Lumi etc.
  • Demonstrable 1-2 years of experience in handling, manipulating and interpreting big data from large structured/unstructured data sets.
  • Strong written and verbal communication skills
  • Experience of working in a regulated environment with the need for rigorous compliance a plus
  • Confident translating data sets & interpreting key messages to senior audiences through PowerPoint presentations
  • Appetite to adapt or familiarity of Tableau/other visualization software will be a plus
  • Degree in Maths, Economics or Finance a plus

Responsibilities

  • Create Consumer Duty Dashboard and lead monthly reporting across the four areas (Product & Service, Price & Value, Customer Understanding, Customer Support)
  • Own & create Operational Resilience Dashboard measuring Important Business Services for AEPSL
  • Lead all data reporting across Anti Money Laundering (AML) projects for all segments within the merchant business including Payment Controls, Acute Remediation and Know Your Customer (KYC) Refresh
  • Analyse Consumer Duty & Operational Resilience Dashboards & report on trend insights to Director & VP owners
  • Run deep dive analysis & qualitative analysis of individual elements within projects eg. Complaints for Consumer Duty, Franchisee data for Price & Value.
  • Own data elements of annual regulatory reporting across Consumer Duty, Operational Resilience, AML, ESG and any other compliance projects as required
  • Partner closely with Business Enablement team & Director to provide support across regulatory projects as required

FAQs

What are the primary responsibilities of the Business Analyst position?

The primary responsibilities include creating dashboards for Consumer Duty and Operational Resilience, leading data reporting for Anti-Money Laundering projects, analyzing trends, and supporting regulatory compliance projects.

What skills are required for this role?

The required skills include advanced knowledge of Excel, intermediate proficiency in SQL, experience with data analysis, strong communication skills, and a familiarity with regulatory environments.

Is a degree required for this position?

While a degree in Maths, Economics, or Finance is a plus, it is not explicitly stated as a requirement for this position.

What benefits does American Express offer to employees in this role?

American Express offers competitive salaries, bonus incentives, comprehensive medical benefits, flexible working models, generous parental leave policies, and career development opportunities, among others.

Will training opportunities be provided?

Yes, American Express provides career development and training opportunities to support the growth of employees.

What tools or software should candidates be familiar with for this role?

Candidates should be familiar with Excel, SQL, and it would be beneficial to have knowledge of Tableau or other visualization software.

How many years of experience is needed for this position?

The position requires demonstrable 1-2 years of experience in handling and interpreting big data from large structured or unstructured data sets.

Who will this position report to?

This position will report to the Director of Business Enablement.

Is this position focused on a specific geographic area?

Yes, this position is based in London and focuses on Global Merchant Services (GMS) UK operations.

What kind of work environment does American Express aim to create?

American Express aims to create an environment where everyone feels seen, heard, and included, fostering a culture of integrity and teamwork.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.