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Business Analyst

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Sage

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • Newcastle

AI generated summary

  • You need experience as a Business Analyst in tech, strong analytical and communication skills, agile methodology knowledge, and the ability to adapt in a fast-paced environment.
  • You will collaborate with teams, gather requirements, manage the product backlog, prioritize features, track KPIs, and seek feedback to enhance customer experiences and align with business goals.

Requirements

  • Experience as a Business Analyst or similar role in software development or tech organisations.
  • Strong analytical mindset with the ability to identify key business requirements whilst using data and metrics to drive informed decisions.
  • Strong understanding of agile methodologies and experience working in an agile environment.
  • Excellent communication skills, with the ability to effectively communicate complex ideas and requirements to technical and non-technical audiences.
  • Strong organizational skills and attention to detail.
  • Ability to thrive in a fast-paced and dynamic environment, with a willingness to adapt to changing priorities.

Responsibilities

  • Lead project delivery and collaboration with cross-functional teams to successfully deliver outstanding customer features and experiences.
  • Strong business analysis expertise, liaising with stakeholders to illicit key delivery requirements.
  • Work closely with stakeholders to understand their needs and translate them into clear and actionable items on the product backlog.
  • Liaise with Product Management to regularly review and refine the product roadmap to align with changing business priorities and market dynamics.
  • Act as the primary point of contact for any questions or clarifications related to the product.
  • Define and prioritize the product backlog based on customer feedback, market trends, and the product roadmap (business goals).
  • Define and track key performance indicators (KPIs) to measure the success of product releases.
  • Continuously seek feedback from customers and stakeholders to iterate and improve the product over time.

FAQs

What is the primary role of a Business Analyst at Sage?

The primary role of a Business Analyst at Sage is to act as a bridge between the development team and customers, ensuring that product features meet customer needs and deliver exceptional value.

What experience is required for this position?

Candidates should have experience as a Business Analyst or in a similar role within software development or tech organizations.

What methodologies will the Business Analyst be expected to understand?

The Business Analyst should have a strong understanding of agile methodologies and experience working in an agile environment.

What are key responsibilities of the Business Analyst?

Key responsibilities include leading project delivery, liaising with stakeholders to elicit key delivery requirements, prioritizing the product backlog, and defining key performance indicators (KPIs) to measure the success of product releases.

How does the Business Analyst contribute to product development?

The Business Analyst contributes by translating stakeholder needs into actionable items for the product backlog and collaborating with Product Management to align the product roadmap with changing business priorities and market dynamics.

What skills are essential for this role?

Essential skills include strong analytical thinking, excellent communication abilities, strong organizational skills, attention to detail, and the ability to thrive in a fast-paced dynamic environment.

Is there a focus on customer feedback in this role?

Yes, continuous feedback from customers and stakeholders is crucial for iterating and improving the product over time.

What is the expected communication style for this role?

The Business Analyst is expected to effectively communicate complex ideas and requirements to both technical and non-technical audiences.

How does the Business Analyst measure the success of product releases?

The Business Analyst defines and tracks key performance indicators (KPIs) to measure the success of product releases.

Will I be collaborating with cross-functional teams?

Yes, collaboration with cross-functional teams is a key part of successfully delivering customer features and experiences.

At Sage, we knock down barriers with information, insights, and tools to help your business flow.

Technology
Industry
10,001+
Employees

Mission & Purpose

Sage is a software company that provides business management solutions to help businesses of all sizes manage their finances, operations, and people. They offer a range of software products and services, including accounting, payroll, human resources, and enterprise resource planning (ERP) solutions. Their ultimate mission is to empower businesses and entrepreneurs by providing them with the tools and insights they need to make informed decisions and drive growth and success. Sage's purpose is to simplify and streamline business processes, reduce complexity, and enable their customers to focus on what they do best – running their businesses efficiently and effectively.

Culture & Values

  • Human

    Empathy, care and connections with customers and colleagues

  • Bold

    We are curious, courageous, ambitious and creative

  • Trust

    We deliver on our promises to customers, colleagues, society and shareholders

  • Simplify

    We strip away complexity