FAQs
What is the main purpose of the Business Analyst role at OpenText?
The main purpose of the Business Analyst role is to provide transactional, analytical, and operational support within the OpenText Customer Solutions Group Revenue Operations, assisting enterprise customers with project management and delivery of content management service capabilities.
What are the key responsibilities of a Subcontractor Support Analyst?
Key responsibilities include initiating processes related to project creation and maintenance, interpreting business requirements, implementing improvements in systems and processes, establishing standard reporting methods, and developing training materials.
What qualifications are required for this position?
Candidates should have 2-5 years of experience in Revenue Operations and hold a Bachelor’s or Master’s degree in business administration, finance, economics, or a related discipline.
Which skills are essential for success in this role?
Essential skills include strong analytical and Excel skills, teamwork, independent learning capability, attention to detail, excellent communication and organizational skills, and creative problem-solving abilities.
What tools are necessary to be familiar with for this position?
Experience with ERP tools such as Salesforce and Changepoint is a must for this position.
Who will the Subcontractor Support Analyst work with?
The Analyst will work with Engagement Managers, Project Managers, Finance, HR, IT, and various Professional Services and Revenue Operations groups, including subcontractor/vendor management teams.
What does the company mean by an inclusive work environment?
OpenText's inclusive work environment aims to foster collaboration, innovation, and personal growth, providing direction on maintaining a workplace that embraces diversity across multiple dimensions, including culture, race, gender, and other protected categories.
Is prior experience in project management required for this position?
While direct project management experience is not explicitly required, familiarity with project management processes and the ability to support delivery management is important.
What is the location for this position?
This position is based in Bangalore.
How can applicants seek assistance if they have a disability during the application process?
Applicants can contact hr@opentext.com for assistance or reasonable accommodations due to a disability during the application or recruiting process.