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Business Analyst for Finance and Payment

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Allianz

12d ago

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Munich

AI generated summary

  • You need 4+ years in payment processing, knowledge of payment tech, regulations (PCI DSS, GDPR), strong analytics, Agile familiarity, and fluency in English.
  • You will gather business requirements, coordinate IT solutions, conduct feasibility studies, monitor transactions, resolve payment issues, train stakeholders, and optimize payment processes.

Requirements

  • Minimum of 4 years of experience in payment processing or related field.
  • Knowledge of payment technologies, including payment gateways, card networks, PSPs, and digital payment solutions.
  • Knowledge of tangible application design, of operational architecture, and of enterprise architectural topics.
  • Familiarity with regulatory requirements such as PCI DSS, GDPR, PSD3 and AML/KYC regulations.
  • Strong analytical skills with the ability to interpret complex data and make actionable recommendations.
  • Understand the requirement, analyze, evaluating technical feasibility, cost-effectiveness.
  • Familiarity with Agile methodology.
  • Fluent in English (verbal and written).

Responsibilities

  • This Business Analyst (BA) position consists of collecting, analyzing and validating the business requirements, translating business requirements for IT developments and evaluating the technical feasibility with IT support, following the IT implementation, supporting the stakeholder during the test phase.
  • Through this role, you will focus mainly on below activities:
  • Gather and document comprehensive business requirements for finance and payment solutions, considering stakeholder needs and industry standards.
  • Coordinate with IT teams to design and implement payment and finance integration solutions with existing systems and platforms.
  • Conduct thorough feasibility studies and impact assessments for proposed payment initiatives, business systems integration with finance back office, evaluating technical feasibility, cost-effectiveness, and potential risks.
  • Collaborate with scrum team to provide valuable insights and feedback from support interactions, contributing to the enhancement of OnePay, finance integration products and services.
  • Implement tools and systems to streamline support workflows, analyse support trends to drive continuous improvement.
  • Monitor transactional data to detect fraud, anomalies, and trends, and implement strategies to mitigate risk.
  • Develop and implement robust processes and procedures for handling payment-related inquiries, issues, and escalations from both internal and external stakeholders.
  • Design and implement harmonized integration layers between business (policy and claims administration) systems and finance back office including reconciliation processes.
  • Serve as the primary point of contact for resolving complex payment-related issues, as well as accounting challenges (supporting financial closing periods), coordinating with scrum team and PSP to ensure timely resolution.
  • Stay informed about regulatory requirements, compliance standards, and industry best practices related to payment support operations, ensuring adherence at all times.
  • Provide training and support to internal stakeholders on OnePay and Integration layer, and support technical Q&A workshops.
  • Monitor key performance indicators (KPIs) and metrics to track the effectiveness of payment solutions and identify opportunities for optimization.
  • Analyse current payment processes and systems to identify inefficiencies, bottlenecks, and areas for improvement.
  • Monitor metrics to track the performance and effectiveness of financial flow aggregation to keep lean and consistent ledgers. Identify opportunities for optimization.

FAQs

What are the main responsibilities of the Business Analyst for Finance and Payment position?

The main responsibilities include gathering and documenting business requirements, coordinating with IT teams for finance and payment integration solutions, conducting feasibility studies, collaborating with scrum teams, monitoring transactional data, developing processes for handling inquiries, and providing training to internal stakeholders.

What qualifications are required for this position?

The position requires a minimum of 4 years of experience in payment processing or a related field, knowledge of payment technologies and regulatory requirements, strong analytical skills, familiarity with Agile methodology, and fluency in English.

Is experience in Agile methodology necessary for this role?

Yes, familiarity with Agile methodology is required for this role.

What kind of support will I provide as a Business Analyst?

You will support stakeholders during the testing phase, help with resolving complex payment-related issues, and provide training and support on OnePay and the integration layer.

Are there opportunities for professional development and career progression?

Yes, we offer various courses and targeted development programs to empower employees with personal and professional growth opportunities.

Does this role involve monitoring compliance with regulatory requirements?

Yes, the position requires staying informed about regulatory compliance standards such as PCI DSS, GDPR, PSD3, and AML/KYC regulations to ensure adherence at all times.

Can I work fully remotely in this role?

The position supports a hybrid work format, meaning some in-office presence may be required.

What tools and systems will I be implementing in this role?

You will implement tools and systems to streamline support workflows and analyze support trends for continuous improvement.

How does Allianz promote diversity and inclusion within the workplace?

Allianz encourages applications from all backgrounds and believes in a diverse workforce and an inclusive culture, where employees can bring their whole selves to work.

Will I need to monitor key performance indicators (KPIs) in this role?

Yes, monitoring KPIs and metrics to track the effectiveness of payment solutions and identify opportunities for optimization is part of the role.

Our purpose: We secure your future. Our promise is to give confidence in tomorrow.

Finance
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow.