FAQs
What is the main responsibility of the Business Analyst (IT Workforce Specialist) role?
The main responsibility is to ensure efficient End User Computing, support IS/IT operations, and deliver effective service desk and field services while achieving quality, efficiency, productivity, and agility goals.
What qualifications are required for this position?
The role requires 3+ years of experience in IS/IT, preferably in a DevOps environment, knowledge of IT service management and DevOps practices, experience in service management principles, and effective communication skills.
Is experience in DevOps necessary for this role?
Yes, experience in a DevOps environment is preferred as it aligns with the role's emphasis on leveraging emerging methods optimized for agility.
Will the Business Analyst need to coordinate with external teams?
Yes, the role involves working with supplier teams and product or platform teams to ensure good coordination of IT and product changes without impacting business processes.
What kind of operational compliance is expected from this position?
The position is responsible for ensuring operational compliance across all technology-related issues, which includes information security, privacy, business continuity, identity management, user access, and data integrity.
Are there opportunities for personal and professional growth at Nestlé?
Yes, a career at Nestlé empowers you to grow not only as a professional but also as a person, with opportunities to make an impact locally and globally.
What kind of work environment does Nestlé offer?
Nestlé offers a dynamic, inclusive international working environment with many opportunities across different businesses, functions, and geographies, along with diverse teams and cultures.
Are communication skills important for this role?
Yes, strong communication, training, and facilitation skills are essential, as the role requires interaction with different levels in the organization and engagement with high-level stakeholders.
What is the company culture like at Nestlé?
Nestlé's culture is rooted in respect, emphasizing respect for oneself, others, diversity, and the future, creating a supportive and engaging workplace.