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Business Analyst ll

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BlueCross BlueShield of South Carolina

23d ago

  • Job
    Full-time
    Junior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Columbia, +1
  • Quick Apply

AI generated summary

  • You must have a Bachelor's degree or 2 years of relevant experience, strong analytical skills, effective communication, and proficiency in Microsoft Office.
  • You will evaluate systems, compile data, coordinate testing, document issues, communicate with teams, and recommend improvements to enhance productivity and workflow efficiency.

Requirements

  • Required Education: Bachelors Degree OR 2 years job related work experience
  • Required Work Experience: 2 years of job related business systems analysis, research and/or customer support experience.
  • Required Skills and Abilities: Working knowledge of business support and systems concepts. Able to communicate effectively with technical and non-technical audiences, including the ability to express basic technical and business concepts to management, peers, and the business units. Good teamwork and interpersonal skills. Good analytical and conceptual skills. Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents. Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes. Working knowledge of mainframe electronic data processing system change methodology.
  • Required Software and Tools: Microsoft Office

Responsibilities

  • Evaluates the activities, performance and systems within a specific area for standards and workflow simplification
  • Compiles data for analysis and prepares reports and presentations for management using applicable programming languages and/or software products
  • Reviews system enhancements/upgrades to determine applicability of customer file modification requirements
  • Facilitates timely and accurate updates to reference files based on customer requests
  • Coordinates testing and debugging of new or modified software. Creates test matrices and supporting documentation
  • Develops and executes formal test plans to ensure delivery of quality software applications
  • Monitors software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect
  • Identifies and documents systems problems and assists in their resolution
  • Researches system problems and identifies potential solutions. Investigates and diagnoses system problems, formulates solutions, initiates change sheets, defines business requirements, and tests corrections
  • Researches any questionable standard system or local component problematic situations to assure compliance and accuracy
  • Under general direction, defines business requirements, tests, and leads small to moderate projects
  • Assists management in performing business reviews by analyzing internal/external projects and changes
  • Ensures changes do not have a negative impact on productivity and procedures
  • Makes recommendations to improve productivity, cost effectiveness and timeliness
  • Communicates with management and departmental personnel to document workflow procedures
  • Assists in preparing verbal and written communication about business changes with management or other staff members
  • Prepares written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows

FAQs

What is the work schedule for this position?

This position is full time (40 hours/week), Monday to Friday from 8am to 4:30pm and will be onsite in Columbia, SC.

What are the educational requirements for this position?

A Bachelor's Degree is required, OR 2 years of job-related work experience.

How much job-related experience is necessary to qualify for this position?

A minimum of 2 years of job-related business systems analysis, research and/or customer support experience is required.

What skills and abilities are needed for this role?

Candidates need a working knowledge of business support and systems concepts, effective communication skills with both technical and non-technical audiences, good teamwork and interpersonal abilities, analytical and conceptual skills, and a fundamental understanding of user acceptance test plans and project plans.

What software and tools are required for this role?

Proficiency in Microsoft Office is required.

What employee benefits does the company offer?

The company offers a 401(k) retirement savings plan with company match, subsidized health plans, free vision coverage, life insurance, paid annual leave, nine paid holidays, on-site cafeterias and fitness centers, wellness programs, tuition assistance, service recognition, and continuing education funds among others.

How does the recruitment process work?

After submitting your application, the recruiting team will review your resume. This may include a brief telephone interview or email communication to verify resume specifics and salary requirements, followed by interviews for those candidates who qualify.

Is this position open to individuals with disabilities?

Yes, the company is committed to providing reasonable accommodations to individuals with disabilities during the employment process.

What is the company’s stance on equal employment opportunities?

The company maintains a continuing policy of nondiscrimination in employment and promotes employment opportunities for persons regardless of various legally protected statuses.

Does the company participate in E-Verify?

Yes, the company participates in E-Verify.

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BlueCross BlueShield of South Carolina

South Carolina’s largest and oldest health insurance company

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

BlueCross BlueShield of South Carolina, the state's largest insurance company, has been a part of the national landscape for over six decades. With an A+ Superior rating from A.M. Best, the company is a leading government contract administrator and operates one of the most advanced data processing centers in the Southeast. BlueCross offers employees robust benefits, including retirement plans, health coverage, and education assistance, while fostering a culture of community support, with employees actively contributing to numerous nonprofit organizations each year.