Logo of Huzzle

Business Analyst -Operations Excellence

image

Oracle

6d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Business, Operations & Strategy

AI generated summary

  • You should have experience in partner management, stakeholder collaboration, and process improvement, and be results-driven in a challenging environment to meet project metrics and company policies.
  • You will lead workflow improvement, manage compliance, train staff, liaise with stakeholders, resolve issues, and analyze data to enhance quality and identify system gaps.

Requirements

  • We are looking to onboard an experienced candidate who will help in managing partner relationship, work with multiple stakeholders, and be responsible for driving process improvement and standardization across the team whilst ensuring key project performance metrics and company policies are met.
  • We are looking for a result-driven individual who can work in a challenging environment and effectively contribute to the goals of the organization.

Responsibilities

  • Play a key lead role in the creation, continuous improvement and execution of the workflow, processes and practices
  • Be a subject matter expert (SME), develop and oversee the training needs for the team
  • Manage the compliance, monitor daily operations, end-to-end activities of the team and maintain high level of partner satisfaction
  • Focus on strong stakeholder communication and liaison within various departments of the organization
  • Serve as escalation point for issues, help formulate recommendations and assist the team members to resolve complex scenarios
  • Work with the senior management in analyzing the complied data to assess the quality and identify system gaps

FAQs

What is the main responsibility of a Business Analyst in Operations Excellence at Oracle?

The primary responsibility is to manage partner relationships, drive process improvement and standardization, and ensure compliance with project performance metrics and company policies.

What skills are expected of a candidate for this position?

Candidates should be result-driven, have strong communication skills, the ability to work with various stakeholders, and possess expertise in operational processes and training development.

What level is this position classified as?

This position is classified as Career Level - IC2.

Will the Business Analyst be involved in training team members?

Yes, the Business Analyst will develop and oversee the training needs for the team and act as a subject matter expert.

How does this role contribute to partner satisfaction?

The role involves managing compliance and daily operations while maintaining a high level of partner satisfaction through effective communication and problem resolution.

Is there an opportunity for career growth in this position?

Yes, Oracle offers global opportunities and a pathway for career advancement within the organization.

What kind of work environment can a candidate expect?

Candidates can expect a challenging yet result-driven work environment that encourages collaboration and continuous improvement.

How does Oracle support employees with disabilities?

Oracle is committed to including people with disabilities and provides accessibility assistance or accommodations during the employment process.

Are there volunteer opportunities available for employees?

Yes, Oracle encourages employees to give back to their communities through various volunteer programs.

What benefits does Oracle offer to its employees?

Oracle offers a highly competitive suite of employee benefits including flexible medical, life insurance, and retirement options designed on principles of parity and consistency.

Information Technology & Services

Technology
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.