FAQs
What is the primary mission of the Sales Abuse Prevention team?
The primary mission of the Sales Abuse Prevention (SAP) team is to protect the reliability and authenticity of Amazon’s Customer Review feature for all products worldwide.
What skills are required for the Business Analyst position?
The Business Analyst position requires expertise in SQL queries and Python, strong Excel skills (including VBA, pivot tables, etc.), and experience with data visualization tools like Tableau.
What kind of experience is preferred for this role?
Preferred qualifications include 3+ years in a business analyst, data analyst, or a similar role, along with experience in data visualization using tools such as Tableau or Quicksight.
Will the Business Analyst have visibility to senior leadership?
Yes, this role has high visibility to senior leadership.
What key responsibilities does the Business Analyst have?
The Business Analyst will design, develop, and maintain scalable solutions for metrics, reports, and dashboards, work with leadership to define solutions based on customer needs, and use analytical rigor to solve complex problems.
Is experience with data visualization tools mandatory?
While experience with data visualization tools like Tableau is preferred, it is essential for the role to effectively analyze data and present insights.
What educational background is required for applicants?
A Bachelor's degree or equivalent experience is required for this position.
How many years of experience with Excel is expected?
A minimum of 5+ years of experience with Excel, including advanced features, is expected for this role.
What type of work environment does the SAP team support?
The SAP team supports a collaborative work environment focused on safeguarding customer experience and improving investigator experience.
What is the role of data in this Business Analyst position?
Data plays a crucial role in this position, as the Business Analyst is expected to define requirements, use data and metrics to provide business insights, and make recommendations to influence stakeholders.