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Business Consultant, SMB

  • Job
    Mid Level
  • Consulting
    Business, Operations & Strategy

AI generated summary

  • You must have 3+ years PLM and system integration experience in FMCG, Apparel, Luxury markets. Strong project management, customer-facing skills, and willingness to travel are essential.
  • You will analyze customer needs, collaborate with teams, design solutions, coordinate training, support proposals, and ensure quality software delivery as a Business Consultant for Centric Software.


  • 3+ years experience with involvement in real-world PLM and enterprise system integration deployments in domain
  • Experience with FMCG, Apparel and Luxury markets and industry best practices and change management considerations
  • Proven project management experience as evidenced by successful project delivery
  • strong and confident Customer Facing / consulting skills.
  • Availability for overnight travel.


  • Coordinate and collaborate with customer implementation team and Centric teams to ensure a successful and referenceable delivery.
  • Analyze customer business process requirements as a basis to propose Centric 8 (OOTB) Solutions.
  • Analyze requirements and design solutions to address customer business scenarios within the product scope.
  • Partner with Sales, Marketing and Post Sales team on Training coordination and establishing yearly schedule
  • Partner with Post Sales team on updating Training collateral and syllabus to ensure the content is updated as the C8 software is updated.
  • Ensure clear understanding of customer’s technology requirements; provide support for Proposal and Project teams, provide technical leadership and vision to win and deliver large-scale, complex solutions.
  • Provide input into future solution functionality, implementation methodology and configuration standards.
  • Ensure that quality software engineering processes and Agile practices are followed.


What industries does this Business Consultant, SMB position focus on?

This Business Consultant, SMB position focuses on the Retail, Apparel & Footwear Industry, fast-moving consumer goods (FMCG), and High-Fashion market.

What are the key responsibilities of the Business Consultant, SMB?

The key responsibilities include coordinating and collaborating with customer implementation teams, analyzing customer business process requirements to propose Centric 8 Solutions, partnering with Sales, Marketing, and Post Sales teams for training coordination, providing technical leadership for project teams, and ensuring quality software engineering processes are followed.

What qualifications are required for the Business Consultant, SMB position?

Qualifications include 3+ years of experience in real-world PLM and enterprise system integration deployments, experience in FMCG, Apparel, and Luxury markets, proven project management experience, strong customer-facing/consulting skills, and availability for overnight travel.

What kind of projects will the Business Consultant, SMB be involved in?

The Business Consultant, SMB will be involved in Centric 8 SMB SaaS Agile deployment projects, focusing on delivering customer solution models, conducting business process analysis, mapping configurations, and providing guidance on process-system alignment practices.

How does Centric Software support equal employment opportunities for qualified applicants?

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

#1 PLM, Planning, Pricing and Inventory, Market Intelligence, Visual Boards for consumer goods businesses.

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Mission & Purpose

Centric Software provides product lifecycle management (PLM), planning, pricing, and market intelligence solutions for businesses. Their platform helps companies streamline product design, development, sourcing, and pricing to maximise margins, reduce inventory, and increase efficiency. Centric Software's ultimate mission is to empower brands and retailers to drive go-to-market innovation and value creation through collaboration and sustainable practices. Their purpose is to transform the end-to-end process from concept to replenishment, enabling teams to bring consumer-centric products to market effectively.