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Business Development Manager

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Planet

11d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Madrid
  • Quick Apply

AI generated summary

  • You must have B2B sales experience in retail/hospitality, strong interpersonal skills, knowledge of payment solutions, and proficiency in CRM tools. Italian native with English fluency required.
  • You will identify business opportunities, build sales plans, exceed targets, manage customer relations, complete sales documentation, update CRM, and collaborate with the sales team to drive success.

Requirements

  • Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.
  • Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.
  • Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.
  • Proven track record in managing and the delivery of new business targets
  • A knowledge of the Italian retail, hospitality and F&B industry or IT solutions within these sectors would be an advantage
  • Knowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage.
  • Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.
  • Knowledge of card scheme rules as they affect the sale of merchant acquiring services.
  • Proven interpersonal and networking skills ideally in a similar sales environment
  • Proven communication and team working skills
  • Proven organizational, planning and sales preparation skills
  • Working knowledge of CRM systems (Salesforce or similar)
  • High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systems
  • Language level: Italian native plus English professional.
  • Experience in a complex international matrix organization
  • Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company.
  • Self-management: Must display evidence of resilience, drive, self-control and personal presentation.
  • Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.
  • Communication skills: These must be experienced and strong.
  • Team work: Must be able to work with a dynamic sales team.
  • Time Management: Must have proven time management skills and the ability to deliver to tight deadlines.
  • Change management: Must enjoy working in a fast growing and changing Company. Flexibility is essential.
  • Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment.

Responsibilities

  • Lead the review and segmentation of opportunities in the Retail, Hospitality and F&B Sectors and the building of commercial business cases to support investments.
  • Build an annual Sales Development plan. Develop and nurture a pipeline of business opportunities.
  • Achieve and exceed monthly, quarterly and annual new business sales targets.
  • Maximise revenue opportunities and ensure business is profitable.
  • Manage the customer relationship until they are handled to an Account Manager.
  • React to customer / partners queries in a professional and timely manner.
  • Work with supporting departments to resolve to a satisfactory standard.
  • Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
  • Lead on the creation and delivery of new business presentations with customers.
  • Make sure that the CRM system is kept updated with actions, customer and opportunity information in line with the KPI’s set by the manager.
  • Provide information to manager and other internal departments in an accurate and timely manner.
  • Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
  • Work professionally, effectively and constructively to promote the company.
  • Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers.

FAQs

Do we support remote work?

Yes, we embrace a hybrid work model, which includes three days a week in the office.

What is the job title for this position?

The job title for this position is Business Development Manager.

Where are the locations for this role?

The locations for this role include the Madrid Office and Barcelona in Spain.

What does the role primarily focus on?

The role primarily focuses on building strong relationships with decision makers in the Retail, Hospitality, and F&B segments to secure new customers for the company's suite of products and services.

What type of sales experience is required for this position?

Proven experience in new business B2B sales, preferably within retail, hospitality, or F&B merchant acquiring or a related service industry, is required.

Are there specific industry knowledge requirements for this role?

Yes, candidates should have knowledge of the Italian retail, hospitality, and F&B industry, as well as an understanding of technology solutions within these sectors.

Is there a requirement for language proficiency?

Yes, a native level of Italian plus professional proficiency in English is required.

What are the main responsibilities associated with this position?

Responsibilities include leading opportunity reviews, developing a sales development plan, achieving sales targets, managing customer relationships, and collaborating with internal departments.

What skills are essential for this role?

Essential skills include interpersonal and networking skills, strong communication and team working skills, time management, and proficiency in CRM systems.

What type of company culture does Planet promote?

Planet promotes a culture of diversity and equal opportunity, valuing qualifications, merit, and business needs.

What opportunities for career growth does Planet offer?

Planet offers opportunities to grow your career in a fast-paced technology market, contributing to connected commerce solutions.

What is the company’s primary industry focus?

Planet primarily focuses on providing integrated software, payment, and technology solutions for customers in the Hospitality and Retail sectors.

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Technology
Industry
501-1000
Employees
2010
Founded Year

Mission & Purpose

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