Logo of Huzzle

Home

Matches

Explore

Manage

Business Manager NEW

image

BMW Group

2d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need previous experience in a similar role, knowledge of FCA regulations, strong customer service and communication skills, and the ability to work to targets and in a team.
  • You will sell financial products, drive referrals, market offerings, ensure product knowledge, enhance customer retention, provide excellent service, and maintain organized administration.

Requirements

  • Previous experience in a similar role.
  • Knowledge of FCA regulations around F&I.
  • Proven customer service and communication skills.
  • Show the ability to work to deadlines and targets.
  • Show the ability to work well in a team.

Responsibilities

  • Selling financial and insurance products to the centre’s customers - penetration rate monitored weekly.
  • Encouraging a high referral rate from the Sales Executives.
  • Marketing financial products, including POS and site presentation.
  • Maintaining a high level of finance product knowledge.
  • Focusing on a high retention which will be monitored daily.
  • Providing exceptional customer service that leads to customer loyalty and referrals.
  • Maintaining good housekeeping standards and orderly administration of your work.

FAQs

What is the primary role of the Business Manager at Group1 Hindhead?

The primary role of the Business Manager is to sell financial and insurance products to customers, enhance customer service, and ensure a high level of finance product knowledge while encouraging sales and referrals.

What qualifications or experience are required for this position?

Candidates should have previous experience in a similar role, knowledge of FCA regulations around financial and insurance products, proven customer service and communication skills, and the ability to work effectively within a team to meet deadlines and targets.

Is customer service a key focus of this role?

Yes, providing exceptional customer service that leads to customer loyalty and referrals is a critical focus of the Business Manager role.

What rewards and benefits are offered for this position?

The rewards include enrollment in the industry-leading Sales Academy, eligibility for car ownership for you and family members, accelerated training pathways, enhanced paternity and maternity leave, long service holiday rewards, a paid day off for your birthday, and access to state-of-the-art facilities.

What type of training will be provided?

The Business Manager will receive accelerated training pathways and manufacturer training, as well as enrollment in the industry-leading Sales Academy.

Is this position part of a team-oriented environment?

Yes, the Business Manager role involves working within a friendly team and is designed to foster collaboration and support among team members.

How is performance measured in this role?

Performance is monitored through metrics such as sales penetration rates, referral rates from Sales Executives, finance product retention, and overall customer satisfaction.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement, particularly through the training and development programs provided, as well as the potential for long-term service rewards.

What specific skills are essential for success in this position?

Essential skills include effective communication, financial awareness, teamwork, the ability to meet deadlines and targets, and a thorough understanding of customer service principles.

What is the work environment like at MINI Hindhead?

The work environment at MINI Hindhead is described as friendly, supportive, and focused on providing an exciting journey in the automotive industry.

BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.