FAQs
What is the primary responsibility of the Business Operations Assistant Manager?
The primary responsibility is to deliver activities related to Global Contact Center business operations, including risk management, change management controls, and strategic initiatives.
How many years of experience are required for this position?
7-8 years of experience is required for this position.
What skills are important for this role?
Strong business operations experience, client-service mindset, excellent interpersonal and communication skills, and Microsoft Office proficiency are important for this role.
What support does the Assistant Manager provide to the GCC leadership?
The Assistant Manager supports performance optimization activities, communication, and engagement, as well as performs additional job-related duties as requested by the GCC COO.
What is the location of this job?
The location of this job is in Hyderabad, India.
What type of work schedule is offered for this position?
The position requires working in rotational shifts.
Does Deloitte provide professional development opportunities?
Yes, Deloitte offers various learning and networking opportunities, including exposure to leaders, challenging assignments, and formal development programs.
Is there a focus on diversity and inclusion at Deloitte?
Yes, Deloitte emphasizes a diverse, equitable, and inclusive culture that empowers individuals to contribute their unique perspectives.
How does Deloitte support its employees' well-being?
Deloitte offers well-being programs and promotes a culture that allows employees to make daily choices aimed at maintaining health, confidence, and awareness.
What is Deloitte's purpose?
Deloitte’s purpose is to make an impact that matters for clients, people, and communities, focusing on sustainability, equity, and trust.