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Business Operations Specialist

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Oklahoma City

AI generated summary

  • You need a Bachelor's degree or equivalent, MS Office proficiency, Workday and ServiceNow experience, strong communication and organizational skills, adaptability, and attention to detail.
  • You will process employee status changes in Workday, assist with inquiries, provide training, communicate HR policies, handle escalated cases, and collaborate with the team for effective issue resolution.

Requirements

  • Bachelor's Degree or equivalent work experience.
  • Proficient with Microsoft Office tools.
  • Experience using Workday.
  • Experience using ServiceNow.
  • Experience in a complex business setting.
  • Operate with a sense of urgency.
  • Ability to thrive in a fast-paced environment.
  • Strong sense of customer service.
  • Strong time management and organizational skills.
  • Strong communication, both written and verbal.
  • Adaptability and flexibility.
  • Strong attention to detail.

Responsibilities

  • Processes changes in employee status, pay, etc. in Workday, ensuring all data is correct and required approvals and forms are obtained within a structured reoccurring deadline period.
  • Assist employees and Managers with inquires in a timely manner.
  • Provide training and support to ensure compliance with established process and procedures to improve service delivery.
  • Communicate effectively to employees on HR policy & procedures, providing education where necessary.
  • Work with peers and Leadership to ensure effective handoff of escalated cases.
  • Follow departmental SOPs.
  • Partner with other parts of the business to assist in resolving various issues.
  • Supports HR team by providing ad hoc administrative support.
  • Work collaboratively in a Team and Learning Organization environment.

FAQs

What is the job title for this position?

The job title is Business Operations Specialist.

Where is the position located?

The position is located at CACI's business complex in Oklahoma City.

What are the primary responsibilities of the Business Operations Specialist?

The primary responsibilities include processing changes in employee status and pay in Workday, assisting employees and managers with inquiries, providing training and support, communicating HR policies, and supporting the HR team with ad hoc administrative support.

What qualifications are required for this position?

A Bachelor's Degree or equivalent work experience is required, along with proficiency in Microsoft Office tools.

Is experience with Workday necessary for this role?

Experience with Workday is desired but not required.

What type of work environment can a candidate expect?

Candidates can expect a collaborative environment focused on providing transactional, administrative, and repeatable services efficiently and timely.

Is travel required for this position?

No, there is no travel required for this position.

What benefits does CACI offer to its employees?

CACI offers comprehensive benefits including healthcare, wellness programs, financial support, retirement plans, family support, continuing education, and flexible time off benefits.

What qualities are desired in candidates for this position?

Desired qualities include strong customer service orientation, time management and organizational skills, effective communication abilities, adaptability, flexibility, and strong attention to detail.

What is the pay range for this position?

The proposed salary range is not specified in the job description, as it can vary based on factors like geographic location, prior experience, and specific skills.

Does CACI have a commitment to diversity and inclusion?

Yes, CACI is an Equal Opportunity/Affirmative Action Employer and is dedicated to fostering a diverse and accessible culture.

Expertise and Technology for National Security

10,001+
Employees
1962
Founded Year

Mission & Purpose

At CACI International Inc (NYSE: CACI), our 23,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and differentiated technology to meet our customers’ greatest challenges in national security and government modernization. We are a company of good character, relentless innovation, and long-standing excellence. Our culture drives our success and earns us recognition as a Fortune World's Most Admired Company. CACI is a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index. For more information, visit us at www.caci.com. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities