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Business Process Architect

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  • Job
    Senior & Expert Level
  • Charlotte

Job Description:



Project: Analyze business processes and provide innovative and scalable solutions to increase operational maturity; consult with clients to architect, design and develop appropriate process solutions. Project: Work with technical team to translate business and functional requirements into a comprehensive solution; work with Engagement Manager and project team to determine risks, impacts, priorities, and timelines surrounding outstanding tasks.

Process: Advise on options, risk, and impacts on business processes and cultural adoption.

Client: Consult with clients to architect and develop appropriate solutions. Manage client expectations throughout the engagement.

Experience: Deliver a positive value-add experience for clients in every interaction.

People: Lead, manage, coach, and mentor Business Consultants in the development of business processes, improvement initiatives, and personal goals.

Financial: Utilize design tools and techniques to deliver efficiently.

Quality: Ensure each artefact produced, all guidance and recommendations made, and all personal interactions are of the highest quality.

Documentation: Review all related documentation utilizing best practices; delivering content to client or internal resources in acceptable time frame.

Business: Participate in gathering business requirements through a variety of techniques (e.g., facilitated workshops, work sessions and interviews) and prototype business solutions.

Business: Analyze requirements and develop high-level and detailed business process designs Business: Support gap analysis activity highlighting current state, future state, client needs, best practices, and competition.

Methodology: Entrepreneurial development of new products, service lines, and service offerings. Methodology: Develop standards, templates, and procedures to aid in the development of the required work products.

Technical: Understands the functional specifications and the technical capabilities of the ServiceNow Platform, being able to articulate this to both client and colleague groups

Technical: Review technical solutions designed from high-level specification ensuring that these meet client requirements.

Relationship Management: Establish and maintain networking relationships with client organizations.

Relationship Management: Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues.

Leverage: Understand client needs and match these to relevant services or products. Communications: Understands and communicates both goals and critical success factors for the project; sells ideas persuasively and paces the communications properly.

Sales: Generate additional opportunities within your engagements.

Develop: Be an active participant in training and development opportunities, demonstrating a growth mindset as a lifelong learner.

Public space: Act as the face of the Company by participating in local/national industry.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

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DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.