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Business Resilience - Operational Resilience Manager



19d ago

  • Job
    Senior Level
  • Business, Operations & Strategy
  • London

AI generated summary

  • You must have experience in delivering operational resilience, documenting scenario exercises, ensuring regulatory compliance, and possess strong management communication skills.
  • You will ensure policy alignment, conformance with regulations, maintain reporting framework, oversee staff awareness, provide 2nd line oversight, and facilitate meetings with stakeholders.


  • Delivered Operational Resilience in prior role
  • Documenting scenario exercises and outcomes
  • Regulatory compliance
  • Good management communication skills


  • Policy :
  • Ensuring policy, standards and procedures are aligned to regulatory requirements
  • Facilitate relevant activities to ensure that all relevant entities conform to the Nomura NEHS Operational Resilience framework requirements.
  • Ensure that appropriate KRIs and other MI is maintained to measure conformance to the framework and standards, escalating non-conformance as appropriate.
  • Regulations:
  • Ensure conformance with relevant regulations.
  • Assist with regulatory submissions as appropriate.
  • Operational Resilience reporting framework:
  • Operational Resilience / DORA Register of Information and suitable regulatory reporting requirements being understood and delivered with supporting governance
  • Framework governance role for Important Business Services (IBS) or Critical Important Functions (CIFS) with respect deficiencies requiring remediation for regulatory compliance.
  • Framework governance over Third Party Vulnerability Assessments.
  • Engage with Risk Pillar Domain SMEs and other stakeholders to ensure that the framework and associated reporting is appropriate and adhered to.
  • Ensure capability for reporting to different stakeholder groups (IBS Owners, Pillar Owners, Divisional Heads, Senior Exec Stakeholders, ORM, Internal Audit and Risk SMEs). This should include, where applicable; automated, self service capabilities or tailored reporting.
  • Ensure that suitable platforms are available for Operational Resilience management either in-house or third party.
  • Manage relationships with stakeholders for any third party software / development services.
  • Staff Awareness:
  • Maintain appropriate Operational Resilience related awareness training for Nomura staff.
  • Operational Resilience 2nd line oversight activities:
  • Central support of activities within the programme as a Second Line of Defence (2LOD) SME for Operational Resilience.
  • Governance and oversight for the appropriateness of Important Business Service (and CIFs) mappings, categorisation for such services
  • Oversight for framework adherence and operation
  • Providing data/reporting to operational resilience stakeholders
  • Meetings:
  • Provide information for other Nomura committees and fora as appropriate.
  • Schedule, chair and minute monthly meetings with divisional representatives with respect to the functions Operational Resilience Scenario Library, IBS service register and dependency mappings, including any escalation requirements.
  • Hold meetings with the different stakeholder groups – primarily IBS and Pillar Owners regarding the status, issues and escalations concerning the Operational Resilience processes.


What is the primary responsibility of the Business Resilience - Operational Resilience Manager at Nomura?

The primary responsibility of the Operational Resilience Manager is to ensure that policy, standards, and procedures are aligned with regulatory requirements, facilitate activities to ensure conformance to the Nomura NEHS Operational Resilience framework requirements, and maintain appropriate KRIs and other MI to measure conformance to the framework.

Founded Year

Mission & Purpose

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership.