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Business Support ATR-D

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Microsoft

13d ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Redmond

Requirements

  • Required qualifications:
  • 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.
  • OR equivalent experience
  • Demonstrated proficiency in Microsoft tools such as Outlook, Office, Visio, Employee Central, iCIMS, MS Expense 2, My Order and SharePoint.
  • Proficient written and verbal communications skills, attention to detail, problem solving, organization and time management.
  • Demonstrated ability to manage sensitive and confidential information with discretion and professionalism.
  • Preferred qualifications:
  • Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
  • 2+ years serving as a mentor to or direct/indirect (e.g., team leader) supervisor to others, especially other business support specialists/administrative assistants
  • 1+ year experience arranging international travel for executive leaders
  • Experience working in a game studio or other creative organization
  • Ability to build effective cross-group working relationships and work collaboratively with people at all levels of the organization.
  • Experiencing working effectively and independently under pressure, calmly and confidently with a "can-do" attitude.
  • Ability to accommodate varying work styles and perspectives of diverse individuals and groups.

Responsibilities

  • Provide strategic calendar and time planning support for our VP, Head of Studio, based on developing deep knowledge of the studio head’s priorities and operating style. Is proactive, agile, and flexible with calendaring and can manage ambiguous situations with a high degree of accuracy and attention to detail.
  • Coordinate domestic and international travel arrangements using Microsoft tools (e.g. accommodations, transportation, security, documentation). Create detailed itineraries for daily activities during travel.
  • Oversee space management processes and team spaces, working with leaders and managers across the studio to drive changes and future needs based on data.
  • Develop a deep understanding of the studio’s rhythm of business (ROB), including the key stakeholders and interdependencies within the business, and partners with the chief of staff to build and implement ROB.
  • Manage and maintain headcount activities for studio in partnership with the chief of staff, including onboarding, staff movement/transfers, reporting, offboarding, and other relevant transactions.
  • Oversee inventory management, participate in discretionary and travel budget tracking and reporting, and own expense management.
  • Manage studio distribution lists, ensuring all distribution lists for the studio are up-to date and hierarchy is aligned.
  • Identify, recommend, and implement solutions to departmental operations and process issues.
  • Own the coordination, logistics, and direction of studio-wide events, working with the studio admin team and delegating as necessary.
  • Provide leadership by actively participating in the Business Support community within XGS, Microsoft Gaming, and Microsoft at large, mentoring other Business Support professionals. Mentors and trains new business support staff as applicable.

FAQs

What is the role of Business Support ATR-D?

The Business Support ATR-D is a lead administrative position focused on providing calendar management and support for the VP, Head of Studio, while coordinating travel, managing team spaces, and overseeing studio operations.

What qualifications are required for this position?

Required qualifications include 5+ years of administrative or business support experience, proficiency in Microsoft tools, strong written and verbal communication skills, and the ability to manage confidential information professionally.

What educational background is preferred for applicants?

A Bachelor's Degree in a relevant field such as Business Administration, Human Resources, Marketing, Communications, Psychology, or Sociology is preferred.

Is international travel involved in this role?

Yes, the role involves arranging domestic and international travel for the VP, Head of Studio, including creating detailed itineraries for travel activities.

How many days a week can I work from home?

You can work from home up to two days a week, specifically on Thursdays and Fridays.

What is the pay range for this role?

The typical base pay range across the U.S. is USD $28.46 - $48.80 per hour, with higher rates for specific locations such as the San Francisco Bay Area and New York City.

What additional benefits may be available for this position?

Certain roles may be eligible for benefits and other compensation; additional details can be found on Microsoft's careers page.

How long will applications be accepted for this position?

Microsoft will accept applications for this role until October 11, 2024.

What kind of experience is preferred for this position?

Preferred experience includes serving as a mentor or supervisor, arranging international travel for executive leaders, and working in a creative organization or game studio.

Is there a focus on diversity and inclusion in this role?

Yes, Microsoft is committed to creating a culture of inclusion where everyone can thrive, consistent with their values of respect, integrity, and accountability.

Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.