FAQs
What is the main focus of the Business Systems Analyst role?
The main focus of the Business Systems Analyst role is to launch innovative healthcare applications by analyzing business needs, defining requirements, and ensuring successful project execution to improve operational efficiency and drive business growth.
What qualifications are required for this position?
A Bachelor’s degree in business, IT, or a related field is required, along with a minimum of 3-5 years of experience as a Business Analyst, preferably in the healthcare or technology sectors.
What tools and methodologies should candidates be familiar with?
Candidates should have proficiency in business analysis tools and Microsoft Office packages (e.g., JIRA, Confluence, Visio), as well as knowledge of the software development lifecycle (SDLC) and agile methodologies.
Will the Business Systems Analyst work with stakeholders from different regions?
Yes, the role involves working practices across multiple geographies and considers regional nuances such as tax rules, regulatory interfaces, multi-currency, and multi-language issues.
What types of projects will the Business Systems Analyst be involved in?
The Business Systems Analyst will be involved in application launches or digital transformation projects, with a specific focus on the healthcare industry.
Is there an emphasis on team collaboration in this role?
Yes, the position requires a strong team player who focuses on achieving results collaboratively and effectively engaging with business teams, IT developers, and third-party vendors.
What role does the Business Systems Analyst play during the testing phase?
During the testing phase, the Business Systems Analyst participates in User Acceptance Testing (UAT) to validate system functionality and provides support during system rollouts to ensure a smooth transition for end users.
Are there opportunities for post-launch enhancements in this role?
Yes, there are opportunities for post-launch optimization, where the Business Systems Analyst gathers user feedback and proposes enhancements for continuous improvement.
What is the preferred experience regarding geographical project work?
Experience working on application launches or digital transformation projects in the Middle East is considered a plus.
What is the company commitment regarding equal employment opportunity?
Cigna Healthcare is committed to considering qualified applicants without regard to race, color, age, disability, sex, or any other characteristic protected by applicable equal employment opportunity laws.