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Business Systems Analyst II

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Columbia, +1
  • Quick Apply

AI generated summary

  • You need a Bachelor's or 8 years of experience, 4 years in IT business analysis, strong communication, teamwork, analytical skills, and knowledge of Microsoft Office; healthcare and Dynamics CRM experience preferred.
  • You will gather and document user requirements, guide technical and customer teams, support solution deployment, validate business needs, and assist in training development while mentoring junior staff.

Requirements

  • To Qualify for This Position, You’ll Need the Following:
  • Required Education
  • Bachelor's
  • Degree Equivalency
  • Associates degree plus an extra 2 years job related work experience for a total of 6 years of required work experience (see "required work experience")
  • OR
  • 8 total years required work experience.
  • Required Work Experience
  • 4 years of IT business analysis experience.
  • Required Skills And Abilities
  • Demonstrated understanding of concepts of the supported business unit.
  • Basic knowledge of standard industry practices.
  • Demonstrated knowledge of procedures for the business unit.
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  • Strong teamwork and interpersonal skills.
  • Understands how IT affects an organization and is able to link it to business processes.
  • Excellent analytical skills. Good conceptual skills.
  • Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  • Required Software And Other Tools
  • Microsoft Office.
  • We Prefer That You Have The Following
  • Business Analysis experience supporting Microsoft Dynamics CRM applications with Azure infrastructure.
  • General experience with Cloud-based applications.
  • Previous Healthcare experience.
  • Bachelor's degree-in Computer Science, Business Administration, or other job-related field or 4 years of job-related experience with government business and/or BCBS companies.
  • Conceptual understanding of project management techniques.
  • Able to influence and negotiate solutions to business problems.
  • Visio, MS Project or similar software.
  • Data mining using DB2, SQL, and/or other tools.
  • Preferred Licenses And Certificates
  • Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
  • Work Environment
  • Fast-paced, high demand environment.
  • Work is frequently performed against mandated deadlines.
  • Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Responsibilities

  • Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
  • Guide both technical and customer departments in the development of the systems that support the business solution.
  • Facilitate the transfer of knowledge about the direction of the business units to others who support them.
  • Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  • Provide input on the business direction for system changes.
  • Validate the business need for solutions to business problems and process improvements.
  • Assist in the development and documentation of training materials. Mentor or train less experienced staff.

FAQs

What is the job title for this position?

The job title is Business Systems Analyst II.

What are the primary responsibilities of a Business Systems Analyst II at BlueCross BlueShield of South Carolina?

Key responsibilities include eliciting and documenting user requirements, guiding technical and customer departments, facilitating knowledge transfer, ensuring accurate deployment of solutions, and assisting in the development of training materials.

What education is required for this position?

A Bachelor's degree is required, or an Associate's degree with additional job-related work experience totaling six years, or a total of eight years of relevant work experience.

How many years of experience are required for this role?

A minimum of four years of IT business analysis experience is required.

What skills are essential for a Business Systems Analyst II?

Essential skills include effective communication, strong teamwork and interpersonal skills, analytical skills, and the ability to understand how IT affects business processes.

What software and tools should candidates be familiar with?

Candidates should be proficient in Microsoft Office and may benefit from familiarity with tools such as Visio, MS Project, and data mining tools like DB2 and SQL.

Is healthcare experience preferred for this position?

Yes, previous healthcare experience is preferred for this role.

What does the work environment look like for this position?

The work environment is fast-paced with high demands, requiring the ability to manage multiple high-priority tasks and may involve action and response 24/7 to support technical business needs.

Do I need any certifications to apply for this position?

While not required, certifications like Certified Business Analysis Professional (CBAP), HIPAA, or LOMA are preferred.

When can I expect to participate in the benefits program?

Employees are eligible to participate in the benefits program the first of the month following 28 days of employment.

Are there opportunities for training or mentorship in this role?

Yes, the Business Systems Analyst II may assist in training and mentoring less experienced staff.

What should I do if I need accommodations during the application process?

If you need special assistance or accommodations, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request.

Does BlueCross BlueShield of South Carolina have a policy on equal employment opportunity?

Yes, the company maintains a policy of nondiscrimination in employment and is committed to providing equal employment opportunities regardless of various legally protected statuses.

What is the hiring process after submitting my application?

After submission, the recruiting team will review your resume, which may include a brief telephone interview or email communication to verify details and salary requirements.

South Carolina’s largest and oldest health insurance company

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

BlueCross BlueShield of South Carolina, the state's largest insurance company, has been a part of the national landscape for over six decades. With an A+ Superior rating from A.M. Best, the company is a leading government contract administrator and operates one of the most advanced data processing centers in the Southeast. BlueCross offers employees robust benefits, including retirement plans, health coverage, and education assistance, while fostering a culture of community support, with employees actively contributing to numerous nonprofit organizations each year.