FAQs
What is the job title for this position?
The job title is Butler Service Desk Agent.
Where is the job located?
The job is located at The St. Regis Dubai The Palm, Palm Jumeirah, Dubai, United Arab Emirates.
Is this a management position?
No, this is a non-management position.
What are the working hours for this role?
This position is full-time.
What qualifications are preferred for this role?
A high school diploma or G.E.D. equivalent is preferred, but no related work experience or supervisory experience is required.
What responsibilities will the Butler Service Desk Agent have?
The responsibilities include answering and processing guest requests, operating the telephone switchboard, logging requests into the computer, providing information about the property, and assisting with room service orders.
Is prior experience required for this position?
No related work experience is required for this position.
What skills are necessary for the Butler Service Desk Agent?
Clear communication, professionalism, attention to detail, and the ability to work collaboratively with others are essential skills for this role.
Will the Butler Service Desk Agent have to assist guests with disabilities?
Yes, the role requires assisting individuals with disabilities as part of guest service standards.
What company culture does Marriott International promote?
Marriott International promotes a diverse, inclusive, and people-first culture, committed to non-discrimination on any protected basis.