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Butler-St. Regis

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You must have a passion for guest services, be detail-oriented, and have experience in hospitality. Full-time position at The St. Regis Dubai The Palm, non-management role.
  • You will provide exceptional customer service, assist with guest check-in/out, handle complaints, maintain cleanliness, collaborate with departments, promote services, and manage payment processing.

Requirements

  • Job Number 25017415
  • Job Category Rooms & Guest Services Operations
  • Location The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates
  • Schedule Full Time
  • Located Remotely? N
  • Position Type Non-Management

Responsibilities

  • - Provide excellent customer service to guests, responding promptly to their needs and inquiries.
  • - Maintain a clean and orderly front office area and guest spaces.
  • - Assist with check-in and check-out processes, ensuring a smooth and efficient experience for all guests.
  • - Handle guest complaints and concerns in a professional manner, ensuring satisfaction.
  • - Collaborate with other departments to ensure seamless service delivery.
  • - Keep updated on hotel services and promotions, communicating them to guests as needed.
  • - Process payments and maintain accurate records of guest accounts.

FAQs

What is the job title for this position?

The job title for this position is Butler at St. Regis.

Where is the job located?

The job is located at The St. Regis Dubai The Palm, Palm Jumeirah, Dubai, United Arab Emirates.

What type of employment is offered for this position?

This position is offered as a full-time, non-management role.

Is this position remote?

No, this position is not located remotely; it requires on-site presence.

What is the job category for this position?

The job category for this position is Rooms & Guest Services Operations.

What is the job number associated with this position?

The job number associated with this position is 25017415.

What qualifications are necessary for the Butler position?

The qualifications for the Butler position include experience in service excellence, a positive attitude, and the ability to meet guest needs efficiently.

Is there a specific schedule for shifts?

The position is a full-time role, and specific shift schedules may vary based on operational needs.

What is the primary responsibility of a Butler at St. Regis?

The primary responsibility of a Butler at St. Regis is to provide exceptional personalized service to guests, ensuring their needs and preferences are met promptly and with care.

Are there opportunities for professional development within this role?

Yes, there are opportunities for professional development and growth within Marriott International for employees in operational roles like Butler.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.