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Cafe Manager

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Morrisons

Nov 12

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Bradford, +1

Requirements

  • Experience of managing a team in a fast paced environment
  • You will need to be a great communicator who can share knowledge, experience and best practices
  • You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
  • You must be adaptable to change, whilst being able to challenge effectively
  • As a Manager, you will actively listen to and respond effectively to customers and colleagues

Responsibilities

  • Listen and respond to our customers feedback and react accordingly
  • Ensure market leading availability across the store.
  • Work with the other Managers in store to lead a supportive and performance driven department
  • Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
  • Deliver training to ensure team have the capability and confidence to deliver their role
  • Enable colleagues to work with confidence across various departments
  • Identify and develop talent within the department
  • Build effective relationships with other operating departments
  • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
  • Take a leadership role within the store
  • Ensure resource is planned thoroughly

FAQs

What are the main responsibilities of a Cafe Manager at Morrisons?

The main responsibilities include listening to customer feedback, ensuring market leading availability, managing team performance and schedules, delivering training, developing talent, building relationships with other departments, and leading the café to achieve performance targets.

What experience is required for this role?

Candidates should have experience managing a team in a fast-paced environment, as well as a background in retail, hospitality, service industry, or travel & tourism.

Is there a training program available for new employees?

Yes, Morrisons offers excellent training, support, and continued development opportunities for new employees.

What benefits do Cafe Managers receive?

Benefits include a competitive salary, a generous bonus, a pension scheme, private healthcare, a 10% discount for family and friends, 15% off shopping in Morrisons, and family-friendly policies including maternity and adoption leave.

How does Morrisons support employee development?

Morrisons believes in investing in employees through industry-leading training programs and provides opportunities for career advancement, with many store managers starting on the shop floor.

What is the company culture like at Morrisons?

The company culture is fast-paced and friendly, focused on delivering exceptional customer service and creating a positive shopping experience for customers.

Are there opportunities for advancement within the company?

Yes, there are many opportunities for advancement within Morrisons, as the company actively promotes from within and supports employee growth.

How does the company respond to customer feedback?

The Cafe Manager is expected to actively listen and respond to customer feedback, making necessary adjustments to services and offerings accordingly.

What qualities are important for a successful Cafe Manager?

Important qualities include strong communication skills, the ability to build relationships, adaptability to change, effective listening, and responding to both customers and colleagues.

Does Morrisons have a policy on equal opportunities?

Yes, Morrisons is an equal opportunities employer and welcomes applications from all sections of the community.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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