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Cafe Manager

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Morrisons

Aug 3

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Bradford

Requirements

  • Experience of managing a team in a fast paced environment
  • You will need to be a great communicator who can share knowledge, experience and best practices
  • You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
  • You must be adaptable to change, whilst being able to challenge effectively
  • As a Manager, you will actively listen to and respond effectively to customers and colleagues

Responsibilities

  • Listen and respond to our customers feedback and react accordingly
  • Ensure market leading availability across the store
  • Work with the other Managers in store to lead a supportive and performance driven department
  • Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
  • Deliver training to ensure team have the capability and confidence to deliver their role
  • Enable colleagues to work with confidence across various departments
  • Identify and develop talent within the department
  • Build effective relationships with other operating departments
  • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
  • Take a leadership role within the store
  • Ensure resource is planned thoroughly

FAQs

What is the role of a Cafe Manager at Morrisons?

The Cafe Manager at Morrisons is responsible for leading and empowering colleagues to deliver outstanding customer service, managing people routines, ensuring market-leading availability, and building effective relationships with other departments.

What experience is needed for the Cafe Manager position?

Candidates should have experience managing a team in a fast-paced environment, with a background in retail, hospitality, or the service industry being preferred.

What are the key responsibilities of a Cafe Manager?

Key responsibilities include responding to customer feedback, managing department scheduling and performance, delivering training, identifying talent, and leading the department to meet performance targets.

What kind of training and support will I receive?

Morrisons offers excellent training, support, and continued development to help you succeed in your role as a Cafe Manager.

Are there any benefits associated with the Cafe Manager position?

Yes, the benefits package includes a competitive salary, a generous bonus, an attractive pension scheme, private healthcare, employee discount cards, and family-friendly policies.

Is there room for career advancement in this role?

Yes, Morrisons believes in investing in their colleagues and provides opportunities for career advancement, with many store managers having started on the shop floor.

How does Morrisons value customer service?

Morrisons places a strong emphasis on delivering exceptional customer service, and Cafe Managers play a key role in ensuring that customers have a great experience.

What skills are important for a Cafe Manager?

Important skills include great communication, relationship-building, adaptability to change, and the ability to actively listen to and respond to both customers and colleagues.

Do you have any specific diversity and inclusion policies?

Yes, Morrisons is an equal opportunities employer and welcomes applications from all sections of the community.

What type of work environment can I expect at Morrisons?

You can expect a challenging and fast-paced work environment where teamwork and going above and beyond for customers is highly valued.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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