FAQs
What is the hourly pay for this position?
The hourly base pay for this position is $18.00, with potential earnings of up to $25.00 per hour, including commission and incentives.
Is there a commission structure in place?
Yes, agents have the opportunity to earn commissions and incentives, with top performers potentially making $70,800 annually, plus additional incentives.
What are the working conditions for this role?
The working conditions are in a busy and fast-paced office environment, with numerous opportunities for collaboration and networking.
What qualifications are required for this position?
A high school diploma or equivalent is required, along with demonstrated computer and consumer electronics skills, effective communication abilities, and the capacity to apply appropriate sales techniques.
Do I need previous call center experience to apply?
While call center experience in customer service and/or phone sales is preferred, it is not strictly necessary for all applicants.
Is training provided for new employees?
Yes, there is an established training program along with ongoing mentorship to support new employees in their roles.
What are the work hours for this job?
The schedule may include variable hours, weekends, holidays, and split days off as needed.
Are there benefits associated with this position?
Yes, in addition to competitive pay, employees may qualify for benefits such as free internet, TV, and phone services, along with a comprehensive pay and benefits package that supports their well-being.
Can this role lead to career advancement?
Yes, there are opportunities for dynamic growth within the company as employees can move up or around the organization.
What is the company culture like at Spectrum?
Spectrum fosters a learning culture with a focus on training and development, and promotes a supportive community that emphasizes employee success and well-being.