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Car Park Coordinator

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BMW Group

Today

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration

AI generated summary

  • You must have excellent communication skills, strong attention to detail, the ability to prioritize tasks, a full UK driving license, and be computer literate.
  • You will estimate vehicle damage using the Bodyshop app, manage loan cars by ensuring they are fueled and cleaned, and accurately log vehicles for the workshop team.

Requirements

  • - Excellent customer service and communication skills
  • - Ability to prioritise and organise their day
  • - Strong attention to detail and accuracy
  • - Full UK driving licence
  • - Computer literate

Responsibilities

  • Utilising the Bodyshop camera app to produce estimates for any damage found on check in of the customers vehicle
  • Managing service loan cars to ensure that they are fuelled and cleaned ready for the next customer
  • Logging cars accurately on the internal system to hand over to our workshop team.

FAQs

What is the main responsibility of a Car Park Coordinator at Vines of Guildford?

The main responsibility is to provide support and assistance to the service team through car park management, with the objective of improving the customer experience.

Is a driving licence required for this position?

Yes, a full UK driving licence is required due to the nature of the role.

What type of skills are essential for the Car Park Coordinator role?

Excellent customer service and communication skills, along with strong attention to detail, accuracy, and the ability to prioritise and organise tasks are essential for this role.

How many days of annual leave do employees receive?

Employees receive 24 days of annual leave a year, plus public/bank holidays, and also enjoy an additional day off for their birthday.

What benefits do you offer for healthcare?

We provide a funded health cash plan that allows employees and their family members to claim back costs for day-to-day health treatments.

Are there opportunities for career development in this role?

Yes, Vines of Guildford focuses on career development and progression, making it a great place for those looking for a long-term career rather than just a job.

What is the company culture like at Vines of Guildford?

Vines of Guildford promotes an employee-first culture, believing that happy staff lead to happy customers. This is reinforced through employee focus groups and fun staff events.

What is the dress code for the Car Park Coordinator role?

The dress code is business casual.

Are there any family-friendly policies in place?

Yes, we offer enhanced family-friendly packages for maternity and paternity leave.

Do you provide any additional support for employees?

Yes, we offer non-cash benefits such as a Virtual GP, an Employee Assistance Programme (EAP), and discounts including gym discounts.

BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.