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Care Communications Executive - (Healthcare Software Sales) - Pacific Northwest Territory

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Healthcare
  • Portland

AI generated summary

  • You need 4+ years in healthcare software sales, a bachelor's degree, strong solutions selling skills, technical IT knowledge, CRM experience, and superb communication and negotiation abilities. Up to 75% travel required.
  • You will drive sales, develop business plans, deliver presentations, manage proposals, navigate contracting processes, forecast in Salesforce, and negotiate with healthcare executives to meet goals.

Requirements

  • 4+ years’ experience as top performer in healthcare software direct sales at a hospital or system level, with C-level relationships
  • Bachelor’s degree or equivalent experience from an accredited university
  • Strong successful solutions selling experience with a history of new account development with early-to-market digital and software solutions
  • Experience in learning and growing revenue for sophisticated portfolio including new additions to portfolio
  • Technical understanding of IT environments and working knowledge of clinical and medical processes and workflows
  • Strong background of high-dollar, innovative sales and lifecycle selling
  • Experience with Salesforce or similar CRM tool and track record of effective funnel management and forecasting
  • Strong work ethic, demonstrating a commitment to details, organization, and time management skills
  • Strong oral and written communication skills with ability to interact effectively with all levels of customers and staff externally as well as internal team members
  • Effective negotiation and closing skills
  • Up to 50-75% travel, including overnight

Responsibilities

  • Use health economics data to develop territory business plans to meet/exceed assigned sales goals
  • Gain trust and enhance credibility with customers and partners
  • Proactively source and drive new business by capturing previously untapped customers as well as growing existing installed base for Baxter Care Communications solutions, including clinical communication applications, nurse call/communication, real time locating, patient safety applications, connectivity, and other new products and solutions as they are introduced
  • Deliver effective presentations that promote the value of Baxter solutions as drivers for clinical outcomes. Communicate valuable technical insight that provides customers with confidence and assurance that Baxter solutions complement their IT environment
  • Interact effectively with all roles within the customer C-Suite via strong executive presence, tenacity and health economics’ savvy to gain access to this audience for meetings that drive the business forward
  • Effectively review and run a territory with the ability to independently identify the hospital- or system-wide opportunities
  • Coordinate quoting and deliver proposals to customers that align with their needs, budget, and processes while managing discounts to protect margins for the business
  • Understand customer’s buying processes well and effectively navigate the customers’ contracting process in partnership with Baxter legal and business resources
  • Effectively forecast and manage sales opportunities in Salesforce, inclusive of capturing next steps in the process, sales stages, probabilities, close dates and deal sizes
  • Maintain and grow industry and product knowledge by staying up-to-date on healthcare trends, technology and economics
  • Apply expertise to articulate specific economic and clinical benefits to customers including linking products to outcomes and providing solutions to customer needs
  • Fully understand Baxter's operational and service processes and be able to articulate processes to customers through sales process
  • Effectively negotiate and close deals, working with key buying influencers, such as clinical users, medical users, and IT, as well as department heads and the C-suite (CMIO, CNIO, CNO, CIO, Chief Digital Officer)

FAQs

What is the primary responsibility of the Care Communications Executive?

The primary responsibility is to partner with healthcare providers to enhance patient outcomes through Baxter's clinical IT and communication solutions. This includes driving new business, managing existing accounts, and conducting effective sales presentations.

What qualifications are needed for the Care Communications Executive position?

Candidates need a bachelor's degree or equivalent experience, along with 4+ years of experience in healthcare software direct sales, particularly in a hospital or system level with C-level relationships.

What kind of sales experience is required for this position?

A strong background in solutions selling with a history of new account development, particularly with early-to-market digital and software solutions, is required.

How much travel is expected for this role?

Up to 50-75% travel is required, including overnight stays.

Is there a specific sales tool that the Care Communications Executive should be familiar with?

Yes, experience with Salesforce or a similar CRM tool is essential for effective funnel management and forecasting.

What can applicants expect in terms of compensation?

The position has a base salary range of $80,000 to $100,000, along with a commission target. Actual compensation may vary based on several factors.

What kind of benefits does Baxter offer its employees?

Baxter offers comprehensive health and well-being benefits, financial and retirement benefits, educational assistance programs, paid time off, and various other perks.

Does Baxter provide accommodations for individuals with disabilities?

Yes, Baxter is committed to providing reasonable accommodations to individuals with disabilities globally throughout the application and interview process.

Are there opportunities for professional development within the company?

Yes, Baxter encourages growth and provides educational assistance programs to enhance employees' professional skills.

What is the company's stance on equal employment opportunity?

Baxter is an equal opportunity employer, evaluating qualified applicants without regard to protected characteristics such as race, gender, or disability.

Saving and Sustaining Lives

Science & Healthcare
Industry
10,001+
Employees
1931
Founded Year

Mission & Purpose

For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world. We believe every person — regardless of who they are or where they are from — deserves a chance to live a healthy life, free from illness and full of possibility. At the intersection of progress and purpose is where we are redefining what it means to be a global medtech leader. It is where we are relentlessly pursuing healthcare transformation, fueled by our compassion for patients and providers and the challenges they face. It is where bold ideas meet the promise for meaningful change in the world around us. We are there, at every step of the journey, to help clinicians deliver the best care possible.

Benefits

  • Medical Coverage is available for employees and eligible family members. Employees can choose from a variety of medical plan options, balancing cost and features that best meet their needs.

  • Dental Coverage is offered separately from medical coverage, so employees may elect one without electing the other. Employees have a choice of dental plan options and coverage is also available for eligible family members.

  • Baxter provides Basic Life Insurance, Short-Term Disability, Basic Long-Term Disability and Business Travel Accident insurance at no cost to employees immediately upon hire.

  • Paid Time Off of 20 to 35 days based on length of service. Flexibility to manage your time off and use your days as you choose (vacation, personal, sick all combined into one “pool of days”).

  • Paid Parental Leave provides 12 weeks of paid time off for new mothers and fathers.