Logo of Huzzle

💼 Job

• Starts Jun 2

Carrier Account Manager - Summer 2024 - Charlotte

Logo of Spot Freight

Spot Freight

11d ago

💼 Graduate Job

Charlotte

AI generated summary

  • The ideal candidate for the Carrier Account Manager position at Spot Freight must have a Bachelor's degree, sales and/or customer service experience, and knowledge of the logistics industry. They should possess strong negotiation skills, be adaptable and able to multitask, and have confident decision-making and problem-solving abilities.
  • The Carrier Account Manager will be responsible for developing and maintaining relationships with carriers, procuring and negotiating freight, achieving sales targets, and ensuring exceptional service levels to meet customer needs at Spot Freight's Charlotte location.

Graduate Job

Sales & Business DevelopmentCharlotte

Description

  • Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Requirements

  • Bachelor's degree.
  • Sales and or customer service experience preferred.
  • Knowledge of the logistics industry is preferred.
  • Skills:
  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
  • Entrepreneurial and competitive spirit, passion, and self-motivation.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, sense of urgency.
  • Confident decision-making skills, problem-solving ability, and issue-resolution skills.

Education requirements

Bachelors

Area of Responsibilities

Sales & Business Development

Responsibilities

  • Business Development: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
  • Customer Growth: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
  • Relationships: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
  • Freight Operations: Effectively analyze carriers and freight markets to best meet our customers’ freight needs.
  • Results: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
  • Communication: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Details

Work type

Full time

Work mode

office

Start date

Jun 2, 2024

Location

Charlotte