Logo of Huzzle

💼 Job

• Starts Jun 2

Carrier Account Manager - Summer 2024 - Chicago

Logo of Spot Freight

Spot Freight

15d ago

💼 Graduate Job

Chicago

AI generated summary

  • Bachelor's degree, sales and customer service experience preferable, knowledge of logistics industry preferable, ability to thrive in a fast-paced environment, strong negotiation and problem-solving skills, entrepreneurial spirit and self-motivation, attention to detail and multitasking ability.
  • As a Carrier Account Manager at Spot Freight in Chicago, you will be responsible for developing relationships with carriers, securing timely and cost-effective freight options, achieving sales margins, and providing exceptional customer service and communication to ensure successful shipment and delivery.

Graduate Job

Sales & Business DevelopmentChicago

Description

  • Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Requirements

  • Bachelor's degree.
  • Sales and or customer service experience preferred.
  • Knowledge of the logistics industry is preferred.
  • Skills:
  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
  • Entrepreneurial and competitive spirit, passion, and self-motivation.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, sense of urgency.
  • Confident decision-making skills, problem-solving ability, and issue-resolution skills.

Education requirements

Bachelors

Area of Responsibilities

Sales & Business Development

Responsibilities

  • Business Development: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
  • Customer Growth: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
  • Relationships: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
  • Freight Operations: Effectively analyze carriers and freight markets to best meet our customers’ freight needs.
  • Results: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
  • Communication: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Details

Work type

Full time

Work mode

office

Start date

Jun 2, 2024

Location

Chicago