FAQs
Is this position remote?
Yes, this position is 100% remote but candidates must be local to Cincinnati.
What is the duration of this position?
The position is temp to hire, expected to last 3-4 months, with potential extensions.
What are the main responsibilities of a Cash / Claims Processor?
The main responsibilities include processing transactions, applying cash, resubmitting invoices, managing claim payments, and improving research methods for efficient transaction processing.
What type of education is required for this position?
A high school degree is required, and a Bachelor’s degree in Business is preferred.
What kind of experience is necessary for this role?
Experience in applying cash against medical claims and working knowledge of AS400 and mainframe systems are necessary.
Are there any mandatory training requirements?
Yes, there are mandatory trainings for compliance and security requirements that must be completed within the first three weeks of hire.
What is the standard work schedule for this position?
The standard work schedule is from 8:00 AM to 5:00 PM, with a half-hour lunch break.
Are background checks and drug screenings required?
Yes, candidates must undergo a background check and a 5-panel drug screening as part of the hiring process.
How are claims to be processed during the training period?
During the training period, candidates will process Medicaid claims related to For Eyes and manage VSP checks in backlog until store processes are improved.
What is the required keystroke rate for this position?
A minimum keystrokes per hour requirement of 10,000 with less than a 2% error rate is expected.