FAQs
What is the primary purpose of volunteering at the British Heart Foundation's Homestore?
The primary purpose of volunteering at the British Heart Foundation's Homestore is to support the charity in funding research for heart and circulatory diseases, helping improve the lives of families and loved ones impacted by these conditions.
What are the requirements to volunteer for this position?
Volunteers must be aged 16 or older and must not have any unspent criminal convictions.
What tasks will I be responsible for as a Cash Desk Volunteer?
Typical tasks include engaging with customers in a friendly manner, serving them at the till, answering questions from customers and donors, communicating with fellow volunteers, processing sales and payments, assisting with administration duties, and promoting Gift Aid and sales campaigns.
Is this a paid position?
No, this is an unpaid voluntary position.
How flexible is the volunteering schedule?
The volunteering schedule is flexible, and you can volunteer a few hours a week or even a couple of hours occasionally based on your availability.
Will I receive any training as a volunteer?
Yes, full training will be provided to support you in your role as a volunteer cashier.
What benefits do volunteers receive?
Volunteers receive various benefits including a 25% discount on donated goods, a 10% discount on new goods, unlimited support from Retail Trust, access to training and development opportunities, reimbursement for reasonable travel expenses, provided refreshments, certificates, references, long service awards, and discounts with other retailers.
Can I volunteer if I have been convicted of a crime?
Unfortunately, the British Heart Foundation is unable to accept volunteers who have unspent criminal convictions.
What is the age limit for volunteering?
Volunteers must be at least 16 years old to participate.
What type of experience will I gain from this volunteering opportunity?
You will gain valuable experience in retail and cashier skills, customer service, team collaboration, and administrative tasks, enhancing your employability and personal development.