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Cash Management Solutions Implementation Manager

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BNP Paribas

Jan 8

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Porto

AI generated summary

  • You need a Bachelor's in Economics, Finance, or Accounting, up to 2 years in Banking/Project Management, fluent English, strong organizational skills, client focus, and Excel proficiency.
  • You will set up Cash Management solutions, communicate with clients, ensure training and satisfaction, manage incidents, follow internal controls, and report progress to management.

Requirements

  • Bachelor’s degree in Economics, Finance or Accounting
  • Up to 2 years of relevant experience in Banking and Financial Operations, Project Management and Consulting or Client Management
  • Fluent (C1-C2) level of English
  • Organisational skills
  • Client focused
  • Skills in Office pack (namely in Excel)

Responsibilities

  • Be responsible for the setup of the Cash Management solutions of the assigned client portfolio, proactively proposing solutions and anticipating client needs
  • Complete all the project phases, from scoping of the Cash Management solution to the implementation of standard and complex solutions, maintenance and support
  • Maintain regular communication with clients to keep them advised of progress with service delivery and any other material issues arising
  • Ensure training of clients on the implemented solutions
  • Ensure clients’ satisfaction during the whole implementation, post-implementation and maintenance processes
  • Follow-up incident resolution, analysis of client’s feedback and actions to implement and ensure complaints are properly managed
  • Follow the internal control framework to ensure reliability and traceability of the work done
  • Report encountered issues and achievements to Management, and input the relevant items in the internal reporting tools

FAQs

What is the main mission of the Cash Management Solutions Implementation Manager?

The main mission is to guarantee the delivery of Cash Management services to an assigned portfolio of clients, ensuring end-to-end accountability for advisory, implementation, maintenance, and support while protecting the interests of both the client and the bank.

What qualifications are required for this position?

A Bachelor’s degree in Economics, Finance, or Accounting is required, along with up to 2 years of relevant experience in Banking and Financial Operations, Project Management and Consulting, or Client Management.

What language proficiency is required for this role?

A fluent level of English (C1-C2) is required for this position.

What are the main responsibilities of the Cash Management Solutions Implementation Manager?

The main responsibilities include setting up Cash Management solutions for clients, completing project phases from scoping to implementation, maintaining regular communication with clients, ensuring client training, satisfaction, incident resolution follow-up, adherence to the internal control framework, and reporting issues and achievements to management.

Is prior experience in a banking environment necessary for this role?

Up to 2 years of relevant experience in Banking and Financial Operations or related fields is required.

How does BNP Paribas support work/life balance for employees?

BNP Paribas promotes a culture of good integration between work and rest, believing that employees should have personal lives outside of work. They encourage employees to disconnect from work to recharge both physically and mentally.

What is the approach to diversity and inclusion at BNP Paribas?

BNP Paribas is committed to providing equal employment opportunities to all job seekers and ensuring no individual is discriminated against based on various personal attributes. They believe diversity fosters creativity and efficiency.

Are employees provided with equipment for remote work?

Yes, eligible employees are provided with both office and home equipment, as well as an equipment allowance. They also have access to exclusive partnerships for purchasing additional equipment at reduced prices.

How is client satisfaction ensured during the implementation of Cash Management solutions?

Client satisfaction is ensured by maintaining regular communication throughout the implementation process, providing necessary training, addressing any feedback or complaints, and following up on incident resolution.

Can candidates submit applications in other languages?

No, only applications submitted in English will be considered for this role.

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BNP Paribas

The bank for a changing world

Finance
Industry
10,001+
Employees
1848
Founded Year

Mission & Purpose

more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions: ⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.