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Cash Management Solutions Implementation Manager (Uncertain Fixed Term)

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BNP Paribas

Oct 30

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
    Banking & Finance

AI generated summary

  • You need a Bachelor's in Economics, Finance, or Accounting, up to 2 years of relevant experience, fluent English, strong organizational and client-focused skills, and proficiency in Office, especially Excel.
  • You will manage client setups for Cash Management solutions, oversee project phases, ensure client training and satisfaction, handle incident resolutions, and report progress to management.

Requirements

  • Bachelor’s degree in Economics, Finance or Accounting
  • Up to 2 years of relevant experience in Banking and Financial Operations, Project Management and Consulting or Client Management
  • Fluent (C1-C2) level of English
  • Organisational skills
  • Client focused
  • Skills in Office pack (namely in Excel)

Responsibilities

  • Be responsible for the setup of the Cash Management solutions of the assigned client portfolio, proactively proposing solutions and anticipating client needs
  • Complete all the project phases, from scoping of the Cash Management solution to the implementation of standard and complex solutions, maintenance and support
  • Maintain regular communication with clients to keep them advised of progress with service delivery and any other material issues arising
  • Ensure training of clients on the implemented solutions
  • Ensure clients’ satisfaction during the whole implementation, post-implementation and maintenance processes
  • Follow-up incident resolution, analysis of client’s feedback and actions to implement and ensure complaints are properly managed
  • Follow the internal control framework to ensure reliability and traceability of the work done
  • Report encountered issues and achievements to Management, and input the relevant items in the internal reporting tools

FAQs

What is the role of a Cash Management Solutions Implementation Manager?

The Cash Management Solutions Implementation Manager is responsible for delivering Cash Management services to an assigned portfolio of clients, ensuring end-to-end accountability for advisory, implementation, maintenance, and support while protecting both client and bank interests.

What qualifications are required for this position?

A Bachelor’s degree in Economics, Finance, or Accounting is required, along with up to 2 years of relevant experience in Banking and Financial Operations, Project Management, or Client Management.

Is client communication a part of the job responsibilities?

Yes, maintaining regular communication with clients to keep them informed of progress and any material issues is a key responsibility.

Do I need to provide training to clients?

Yes, ensuring the training of clients on the implemented solutions is part of the role.

What language proficiency is required for this position?

A fluent (C1-C2) level of English is required.

What skills are emphasized for this role?

Organizational skills, a client-focused approach, and proficiency in Office applications, particularly Excel, are emphasized.

What is the company’s commitment to diversity and inclusion?

BNP Paribas is committed to providing equal employment opportunities and ensuring no discrimination based on various factors, reflecting a diverse society.

Is there an opportunity for professional growth within BNP Paribas?

Yes, BNP Paribas offers a range of roles across its various divisions, providing opportunities for professional development and growth.

What is the company’s stance on work-life balance?

BNP Paribas promotes a culture that integrates work and personal life, emphasizing the importance of disconnecting from work to recharge physically and mentally.

Can I apply for this position in a language other than English?

No, only applications submitted in English will be considered.

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BNP Paribas

The bank for a changing world

Finance
Industry
10,001+
Employees
1848
Founded Year

Mission & Purpose

more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions: ⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.