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CASHIER/EXPO

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, dependable, positive, and eager to learn. Strong communication, basic math, and guest service skills needed. Weekend availability and reliable transport required.
  • You will greet customers, guide them through the menu, process orders, handle cash accurately, address complaints, ensure order accuracy, and maintain a positive, professional demeanor.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior restaurant experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of Team Member Training Program
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
  • Field inside, drive-thru, and phone orders
  • Performs work of other team members as needed
  • Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
  • Proper cash handling procedures at all times
  • Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Addresses customer complaints and reports to SL and/or GM
  • Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the primary responsibilities of a Cashier/Expo?

The primary responsibilities include greeting customers, guiding them through the menu, processing orders efficiently, operating the Point of Sale system, handling cash properly, ensuring customer satisfaction, and maintaining a clean and professional environment.

Is prior restaurant experience required for this position?

Prior restaurant experience is preferred, but it is not required.

What age do I need to be to apply for this job?

Applicants must be 18 years of age or older.

What are the working hours for this position?

The scheduled working hours range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts varying from 4 to 8 hours in length.

What skills are needed for this role?

Skills needed include exceptional communication and guest service skills, basic math and computer proficiency, a positive attitude, and the ability to work in a fast-paced environment.

Is there a training program for new hires?

Yes, new hires are required to successfully complete the D’Lite Team Member Training Program.

What should I expect regarding physical demands in this job?

The job involves standing continuously, walking frequently, and lifting/carrying food items and other materials, with varying weight limits.

How often will I need to work on weekends?

Availability to work on weekends is required for this position.

Do I need to provide my own transportation?

Yes, reliable transportation is a requirement for this job.

What is the policy on attendance?

Regular and predictable attendance is essential, as employees are scheduled for shifts that may vary throughout the week.

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!