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CASHIER/EXPO

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, and dependable. Positive attitude, great communication, guest service skills, basic math, and computer skills are essential. Weekend availability required.
  • You will greet customers, process orders, handle cash accurately, ensure order quality, address complaints, and maintain a positive, professional demeanor while following company policies.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior restaurant experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of Team Member Training Program
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
  • Field inside, drive-thru, and phone orders
  • Performs work of other team members as needed
  • Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
  • Proper cash handling procedures at all times
  • Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Addresses customer complaints and reports to SL and/or GM
  • Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the primary responsibilities of the Cashier/Expo position?

The primary responsibilities include greeting customers, guiding them through the menu, processing orders, operating the Point of Sale (POS) system, handling cash, addressing customer complaints, and ensuring a positive dining experience.

Is previous restaurant experience required for this job?

No, prior restaurant experience is preferred but not required.

What is the age requirement for applicants?

Applicants must be at least 18 years of age.

What are the working hours for this position?

The scheduled working hours range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts typically ranging from 4 to 8 hours in length.

Do I need to have prior experience with a Point of Sale system?

Proficiency in Aloha POS is preferred, but it is not required.

Is there a training program for new hires?

Yes, new hires are required to successfully complete the D’Lite Team Member Training Program.

What skills are important for the Cashier/Expo role?

Important skills include exceptional communication and customer service skills, basic math and computer skills, a positive attitude, dependability, and the ability to work in a fast-paced environment.

Are there any physical demands for this position?

Yes, the position requires standing continuously, walking frequently, and the ability to lift and carry items weighing up to 20 lbs regularly.

What should I wear while working as a Cashier/Expo?

Employees are expected to maintain professional dress, speech, and behavior at all times.

Is weekend availability necessary for this position?

Yes, availability to work on weekends is required for this role.

What benefits can I expect from working in this position?

Employees can expect a competitive compensation package and the opportunity for growth within a challenging and rewarding environment.

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!